Linesandcurrent1

We were long-time users of Privy, but our experience has been deeply disappointing and financially damaging. In 2019, Privy's own support team confirmed in writing that a duplicate account tied to our Shopify store had been identified and closed. We were assured that no further charges would be incurred. Despite this, Privy continued charging us for nearly six years on a second account that was inaccessible and had no associated email address. Unfortunately we only discovered this in 2025. After presenting full documentation, including screenshots of their original cancelled confirmation, Privy refunded just six months' worth of charges out of a total of 70+ months—refusing to refund the rest and claiming they could no longer locate the original correspondence due to “internal system changes.” This is unacceptable from a company that provides email and CRM services. Failing to honour a written cancellation, charging for a service that could not be accessed, and then denying responsibility years later reflects a troubling disregard for transparency, accountability, and customer trust. Merchants should be extremely cautious. If something goes wrong, you may find yourself with little recourse, even if you have clear evidence and written promises from their own team.

Love the app! We have been meaning to have a currency converter for ages but the other apps are quite expensive. It's very easy to set up, it only took a few minutes. We would definitely recommend this app to others!

Just started using this app and so far so good! very easy to use and the help section is very useful it walking you through the process. A much needed app for SEO!!!!

As this app is free it is an obvious starting point when adding a lookbook idea to shop. I didn't realise that the POWrlogo would appear until I had finally spent time creating a look book. I also found it annoying the shuffle the order of the photos around and place them in an aesthetically pleasing order. I hope the upgrade version blows me away:)