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AIRSTRIDE

Australia

Reviews (4)

★★★★★
Shopify

Anne from Customer Service was SO helpful! Quickly fixed the issues and things I missed and provided such great help to customise and get the app looking how I needed to suit my website. The BEST customer service I have experienced from a Shopify app - absolutely recommend this app. It also had more features than I expected, love it!! So essential for any e-comm store.

Developer reply ·

Thank you so much for your amazing review! We’re thrilled to hear that Anne was able to provide such helpful support and customize the app to suit your needs. Your high recommendation means a lot to us, and we’re so glad you love the app and its features! We’re here anytime you need assistance. From the BOGOS team with love 💗

on BOGOS: Free Gift Bundle Upsell · 10 days using the app
★★★★★
Shopify

The AI Chatbot saves us soooo much time answering all the common questions about my products. My team was doing it over email and it would take up ALOT of our day. Now that we've input the knowledge, the AI system answers all the simple questions so easily.

Developer reply ·

That’s fantastic to hear! Automating those repetitive questions really does free up your team to focus on the more complex, high-value interactions—where human creativity and problem-solving shine!

on Tidio: AI Chatbot & Live Chat · 16 days using the app
★★★★★
Shopify

I explained to the team what I was hoping to achieve and they took the initiative to completely set it up for me. Absolutely thrilled with the service and so glad I found their app. The rules are so easy to customise and I tried 4 other apps before this one... so glad I got the best app in the end!

Developer reply ·

Thank you so much for sharing your wonderful experience! 😊 We're delighted to hear that Blockify Checkout Rules Plus app not only met your expectations but also saved you the hassle after trying four other apps. It’s great to know our team took the initiative to set everything up for you and made customizing the rules so easy. Your kind words truly inspire us to keep delivering the best service possible! 🙌

on Blockify Checkout Customizer · 35 minutes using the app
★★★★★
Shopify

Incredible help & support - the best I have ever received from an app on Shopify. Pearl guided me through the whole set up & even tweaked things to match our website perfectly. She was so helpful, kind and forward thinking. We had downloaded this app due to other issues with a different backorder app and Pearl was able to figure out the problem & give us the solution straight away. So grateful for her & this easy to use app!!

Developer reply ·

Thank you so much for taking the time to share this amazing feedback! We’re absolutely delighted to hear that you had such a positive experience with Pearl and that she could guide you through the setup, fine-tune everything to match your website, and quickly resolve the issues you were having with your previous backorder app. Your kind words about her helpfulness, kindness, and forward-thinking approach mean a lot to our team. We’re so glad the app is proving easy to use and is meeting your needs. If you ever need any further assistance or have questions down the road, we’re always here to help!

on Notify! Back in Stock+Wishlist · About 12 hours using the app