Dugz Cards
United Kingdom
Reviews (7)
Very good app works as expected, support is great.
App doesn't work, when you put things back in stock it doesn't detect it and no emails are sent. Edit: App started to work only to spam the same back in stock email to my customers, each customer on the list was sent the email 11x resulting in a huge amount of complaints asking us to stop spamming them.
Developer reply ·
Hi there, I’m Joey, the Customer Success Manager at SW Back in stock. Please accept my deepest apologies for the stress caused by the duplicate emails. We fully realize how much this affects your store's reputation, and we take this very seriously. I wanted to update you that our R&D team identified the synchronization error and completely resolved it on April 3rd. We have since optimized our entire notification logic and added an anti-spam filter to ensure this never happens again. We sent you an email regarding the fix but weren't sure if it reached you. I noticed you were interested in our new plans before uninstalling. To make up for the trouble and support your business, I would like to offer you a special discounted package or a significant period of free service if you’re open to giving us another try. Please contact me directly at joey.wen@channelwill.net. I will personally oversee your account setup and ensure your experience is seamless and 5-star moving forward! Best regards, Joey
Excellent app have been using it for a while, will get the job done with everything you need.
Exceptional support from representative Binh today, very good app.
Outstanding App & Exceptional Support StatusPro has been an absolutely fantastic addition to our Shopify store. The app itself is incredibly well built, powerful, and flexible, it does exactly what it promises and then some. The capabilities are brilliant and it integrates seamlessly into our workflow and other systems via it's smart tools like dynamic data variables available in templates or flow capabilities for combining it with other systems, making order and status management far more professional and efficient. What truly sets this app apart though is the developer, Daryl. The level of support provided is genuinely above and beyond anything I’ve experienced with other Shopify apps. Fast responses, thoughtful solutions, and a real willingness to go the extra mile to ensure everything works perfectly for your store. It feels less like using a third-party app and more like having a dedicated developer on your team. If you’re considering StatusPro, don’t hesitate. It’s premium quality both in functionality and support. Highly recommended.
I installed Magical Form Fields to test for a fairly specific use case involving multiple image uploads and a short video upload per order. The app itself is easy to set up, integrates well with Shopify products, and the core functionality for image/document uploads works smoothly. However, there are a couple of limitations worth noting. Video file types such as .mp4 are not currently supported, which may be restrictive depending on your workflow. A workaround using external links (Drive/Dropbox) was suggested, but it’s not quite as seamless as native uploads. One important behaviour merchants should be aware of: files uploaded via the product page are stored in Shopify Content → Files even if the customer never completes checkout, and these files are not automatically cleaned up. While support mentioned they haven’t received abuse reports, this does mean there’s potential for file storage clutter or misuse if someone repeatedly uploads files without ordering. That said, support was responsive, transparent, and helpful when answering my questions, which I appreciated. Overall, the app is solid for image/document-based workflows, but merchants with more advanced upload requirements or concerns around file storage handling security may want to test carefully first.
Developer reply ·
We hear ya. Video support is on our radar. Glad the image upload workflow is working well for you. Hopefully we earn that extra star one day.