Floor-Craft COS

Klaviyo has been great for sending out our monthly newsletters and tracking how successful they are in a highly detailed way. It's user-friendly and has so many useful integrations. We don't use all of them right now, but it's great to know there's a trusted platform that we can utilize as we grow.

So far, it has functioned well and integrates seamlessly into both products and the checkout process, with the ability to be branded. I think it is very affordable too. In our case, we have to sell by box quantity (tile, flooring, etc.), which varies between each product/vendor, so being able to set limits by multiples is really nice. My only complaint is that the filtering capabilities for adding specific products to limit rules are fairly limited, which can make it difficult to find the correct product out of thousands of items in our store. Each limit has a max of 50 products, which is fine- I just had to create another identical limit to fit more products.

This app has great features- custom statuses, ability to automate, internal-only statuses, option to notify the customer or not, etc. We are very much enjoying the app! It runs smoothly, and the support team is wonderful and responsive.

I had an issue with getting a form to be visible on our site, so I messaged the help chat to resolve it. Emma responded within seconds and walked me through the steps to get the issue resolved quickly. So far this app is service the exact purpose we were hoping for.