RaveFlow
United States
Reviews (2)
I spent almost two hours troubleshooting my upsell setup, and there were a few frustrating moments, especially when a real customer order was modified during testing without my approval. That said, the support team (Mark and Dom) stayed with me the entire time and helped get everything fully resolved. They were patient, responsive, and made sure the final setup works smoothly. Great support overall, but I’d love to see more caution around live orders.
Developer reply ·
Thank you for your honest feedback! 🙌 We sincerely apologize for the frustrating moments during setup, especially regarding the live order modification. We absolutely hear your feedback about needing more caution around live orders, and we'll work to improve our testing safeguards. We're really glad Mark and Dom were able to stay with you throughout the process and get everything resolved. Your final setup working smoothly is what matters most to us! If you ever need anything, we're always here to help! 😊✨
Best customer support I have ever gotten. they were there for everything I have asked super fast and relaible. thanks(:
