LuckyandLoyal.com
United States
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Reviews (2)
Hate this app. Can't open videos, bugs all over the place Hate Hate Hate this app.
Developer reply ·
We're very sorry for the experience you had. The issue you encountered was caused by an unexpected problem affecting video loading, and we understand how disruptive that was. As soon as it was identified, our development team treated it as a high-priority issue and implemented a fix. We're glad you confirmed that videos started loading correctly again after our fix. As an apology for the disruption, we also added app credits to your account. Thank you for bringing this to our attention and giving us the opportunity to resolve it. If you ever need assistance in the future, our team is always here to help.
Very poor lackadaisical customer service. Still charging me $40/ mo when i never used the app because I received NO help with the quiz portion.
