Sugar Wood NYC
United States
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Reviews (6)
The app and their customer service team has been wonderful. Above and beyond! Not only are they super responsive, they gave me tips for getting started and have helped me set up a custom reviews connection to a reviews app that they don't have a standard built-in earnings connection with. I first worked with Ame (who was great!), and even though when I logged in sometimes a different rep responded (likely due to time-zone differences), they were always up to date on my status and project and always professional, and were able to help me with what I needed. I highly recommend this app so far!
Developer reply ·
Hi Sugar Wood NYC, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
We use Selleasy and their companion products - Dealeasy and Pickeasy - because they are super intuitive to install and use, and the help team is always responsive and super helpful. Highly recommend!
Developer reply ·
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Great customer service, very easy to install & intuitive to navigate. Definitely recommend!
Developer reply ·
Thank you so much for your amazing 5-star review! We truly appreciate your kind words, your feedback means a lot to us and motivates us to keep improving.
So far so good. Shopify places a lot of limitations on the checkout process, and another app I was using didn't help me to overcome those limitations. When I started the setup process, I thought this app was going to be more of the same, however I DMed them at 11pm my time and surprisingly got a response immediately. I then spent an hour working with Janani and then later Farhath who helped me set the app up exactly how I want it to work. I am blown away by the level of service. Thank you!
Developer reply ·
Thank you so much for your support and feedback. It really means a lot to us!
I've definitely seen an increase in signups and orders since adding Alia.