The Rustic Board
Canada
Reviews (2)
Support was quick and efficient, the online support representative was professional and patient. Thank you!
Developer reply ·
Hi Nicole, Thank you very much for your 5-star review! Thank you for your patience while we worked on this. I’m glad we were able to identify that the issue was related to inactive Shopify shipping settings, along with the native Shopify in-store pickup option being enabled at the same time, which was conflicting with the app’s pickup configuration. To resolve this, I activated the necessary shipping settings and disabled Shopify’s native pickup so that the app’s in-store pickup configuration could function properly. If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. I’ll be more than happy to help. Thank you again for your time and for the positive support rating. It is greatly appreciated! 😊 Warm Regards, Salaj
Great service, and prompt replies from their chat and customer support.
Developer reply ·
Delighted to hear you enjoyed our service and prompt responses! Thanks for the awesome review! - Kevin & Rivo Team
