← Merchants

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Singapore

Reviews (5)

★★★★★
Shopify

They got back to me and managed to fix the issues that i needed them to! Was just a bit frazzled when they suddenly went uncontactable. Customer service is still excellent. Just hopefully their chat won't go on the fritz again! ----- Just wondering if anyone else is facing a problem with the chat function? i can't seem to get in contact with them at all now for a problem that's been a ticket for a couple of days because the chat isn't available. ---- the customer service is A STAR. I struggled with coding some changes and they stepped in and got that right done for me so quickly. Really appreciate their heart and attention to detail. The app itself is easy to use even with some tweaking.

on Swym Wishlist Plus · Over 6 years using the app
★★★★★
Shopify

I've just ported over my reviews from one app to another and the customer service team has been SUPER helpful. from coding to placements and just getting everything seamless so there isn't a break in website running. Would definitely recommend.

on Judge.me Product Reviews App · 7 days using the app
★★★★★
Shopify

i was dying on mailchimp which capped my contact list and decided to switch to brevo. they threw another loop at me when they cap monthly email sends... only to find out that shopify has had a solution all this time. FOR FREE. Can't recommend it more.

on Shopify Messaging · 5 months using the app
★★★★★
Shopify

Can;t even log in after installing the thing. Can't use it AT ALL. This app has reached its sign-in rate limit for now. Google limits how quickly an app can get new users. You can try signing in again later, or ask the developer (merchant-marketing@shopify.com) to increase this app's sign-in rate limit.

Developer reply ·

Hi there! This should be resolved but I will reach out to you directly to ensure you're unblocked. Thanks for the feedback.

on Google & YouTube · 17 minutes using the app
★★★★★
Shopify

for a great app, the sudden switch to asking us to pay for features that were previously available and DRASTICALLY cutting the number of FAQ articles that were available on the free plan for a ridiculous amount of money is daylight robbery. If I didn't have that many articles that I spent money on, I wouldn't have continued with this. but seems i have no choice.

on SB: Helpdesk, Live Chat & FAQs · Almost 5 years using the app