Swym Wishlist Plus Delisted
by Swym Corporation · launched · delisted from the App Store
View in Shopify App Store ↗Listing history
- Delisted from the Shopify App Store
Reviews (1483)
Great app for customers, easy to use for merchants. Excellent customer service from the app team - they are only too happy to help.
The team is very helpful, responsive, and always active in providing guidance and support.
Quick reply and great work from Prasad who really made it his mission to help me customize my wishlist page!
Support is great and fast to respond. Not a huge fan of all the new AI features, as I have installed this app many times on previous sites - installing is almost MORE complicated with the new AI stuff. Nonetheless, this app is still a great feature for every e-commerce store, and support stepped in to solve my issues.
Karthik was so great to deal with!! Helped us get exactly what we wanted on our website. Love the app. Thank you.
Had some configuration questions and contacted support via the chat function. Karthik was very helpful and got me on-track quickly. I think this app is going to make a huge difference!
Customer support has been great, the app is doing everything as expected. Happy with everything so far.
super service, application fonctionne bien, les gens aiment la fonction. merci :)
I had a question and got a good and detailed answer!
Great responsive service with any minor issues. Not had a major one! Very happy with this app and their personal service.
Good user interface and straightforward to manage. Whenever we've reached out to support, they've been fast and helpful. Happy with it so far.
I’m so happy with the wishlist app and the support I received from Varshini. She was absolutely wonderful from start to finish and went above and beyond to help me get everything set up exactly the way I wanted it. Nothing was ever too much trouble. Varshini was patient, responsive and incredibly helpful, taking the time to work through every detail and make sure the wishlist looked and worked beautifully on my store. The app itself is fantastic, but having this level of customer support makes such a difference. It’s rare to come across someone who genuinely cares about getting everything right for you. A huge thank you to Varshini for all her help. I couldn’t be happier with the finished result and would absolutely recommend both the app and the team behind it. Five stars from me!
So far great! Needed a tweak from support who did it right away. I think this app will be awesome for my webstore. Thanks!
This has been a really useful addition for giving customers an easy way to save products they’re interested in and come back to them later. The wishlist experience is simple for shoppers, while the automated reminders, price-drop updates, and back-in-stock alerts help keep products top of mind without adding extra manual work. I also like the sharing options and the insights into shopper behavior, which make it easier to understand product demand and improve our follow-up marketing. Overall, it’s a practical tool for increasing engagement and encouraging customers to return and complete their purchases.
Fairly new to the app, but set up was seamless and customization is very easy. Their support is also great and they were able to implement something I was wanting almost immediately(thank you, Divya!)
The app works really well, and my customers make good use of it. The app works so well that I have never needed Support for troubleshooting, but I have contacted them for customization. They were very responsive, and they provided the desired customizations without charge! Highly recommended!
I have been having constant issues with this app. I will watch the activity banner show constant updates on an item, view the report and it will not reflect the wishlisting activity that I am seeing. The wishlist takes hours, sometimes days to update and when I contact support they tell me everything is working fine on their end. I have contacted their support multiple times about the wishlisting button not showing on the product page and they keep telling me it's due to cookie settings. I can understand that, but I get numerous complaints from customers across different browsers and mobile that the heart is visible, but the wishlist button is not. I experience this on two different browsers with cookies enabled. I do not experience this on other stores that have a wishlist function. This apps only purpose is to help me figure out how to proceed with stock and it is not fulfilling it's purpose. I've also tried the app across two different themes and am experiencing the same issues.
The Wishlist Plus product has served us well and their customer service and support teams are super responsive with our developers and team members when needed. Highly recommend their app and service.
Not only is Wishlist Plus the best wishlist app, but they’re constantly testing, improving, and moving the product forward. But even the best app is only as good as the team behind it—and their customer service is just as exceptional. Friendly, responsive, knowledgeable, and always willing to go above and beyond. They truly deliver on every level.
Good app and really good support. They help you immediately with your issues!
このアプリには開発者の対応が必要です、と出ていますが、どういう状況でしょうか。
どうしても日本語化できない部分が多くあり、AIに翻訳を手伝ってもらって問い合わせたところ、迅速に対応していただきました！（最新にアップデートできていなかった事が原因だったようです） 海外のアプリで不安もありましたが、誠実に対応していただき、お勧めできるアプリです！
Snelle en duidelijke support. Wanneer er zich een probleem voordoet, wordt er snel meegedacht en is het vaak ook snel opgelost.
5 stars for the person that fixed the issues I was having with how my stars are displaying.
The app is functional, and the customer service is responsive and helpful in resolving issues quickly.
Awesome app, customers love it, results are immediate. Swym team is extremely helpful in getting it set up and performing right away.
The best help Ive ever had. Answers my questions immediately! Thanks so much.
Swym has been very helpful in getting our shop set up with their wishlist and back in stock alert features. The apps function well, look great, and many of our customers rely on these features to buy product that sells quickly upon release. The customer support is excellent. Whenever there is an issue, they are responsive and communicative while troubleshooting and resolving the issue. We've also worked with them to get some customized features on our site to accommodate our more complicated product line and they've been efficient, professional, and pleasant to work with each time.
Our development team contacted Swym Wishlist Plus support with a functionality issue on one of our Shopify sites that uses the app and they quickly responding and helped us solve the issue. We have been using the app for over one year and I recommend it.
Excellent app with outstanding support. We use Wishlist Plus on our Shopify store, and it has been a great addition to our customer experience. The Wishlist feature works well and gives shoppers an easy way to save products they are interested in. What really impressed us was the support team. We had an issue where some product images were not showing correctly in the Wishlist notification, and the Swym team handled it quickly, professionally, and with clear communication. They resolved the issue properly and followed up afterward. Their service was genuinely excellent, and it gave us a lot of confidence in using the app long term. Highly recommended for any Shopify store looking for a reliable Wishlist solution with a helpful support team behind it.
I had a very disappointing experience with this app. During development of my Shopify store, the app was somehow recording hundreds of wishlist actions even though my developers and I weren't actually clicking the wishlist button. When I contacted support, they explained this was due to a "Smart Save" feature that had been enabled automatically without my knowledge, which could add products to wishlists based on shopper interactions rather than an explicit click. Because of this, my free plan limit of 500 wishlist actions was exhausted before my store had even launched, forcing me onto a paid plan simply to keep the wishlist functionality available. I only discovered what had happened after the app disabled the wishlist because I hadn't upgraded. The frustrating part is that once my store was live, the analytics showed customers rarely used the wishlist feature. The automatic "Smart Save" behaviour had artificially inflated my usage (without my knowledge until I sought an explanation as to how I could have possibly exceeded the 500 uses pre-launch), meaning I ended up paying for a plan I likely never needed. When I later asked to move back to the free plan, I was told that was no longer possible. I found it very disappointing that a feature capable of consuming the free plan allowance was enabled without my knowledge. Had it been opt-in rather than enabled by default, none of this would have happened. Based on my experience, I wouldn't recommend this app.
Love this product! And wonderful support - knowledgeable and thorough. Help me set it up in our theme and customized code as needd. A little slow to respond, but I prefer accurate support instead of quick, inaccurate answers.
fast response. good service. features are remarkable
Sai was so helpful in setting this up on my website. it is a great app and many clients use it.
An issue with how products were pulling in was identified and flagged, and due to a promotion launching for us, Swym worked on it as a priority and got the issue resolved within 24 hours vs. the usual SLA. They have been very hands on in responding to the questons about what happened and moved the fix onto multiple themes for us to future proof the issue also.
Easy to use, but fast and helpful support if you need it.
The app performs its task flawlessly. But the customization service also deserves special mention. With such a prominent and visible feature in the store, precise customization to fit our shop is essential, and we received great support (from Karthik) in this regard—thank you!
I have been using this app for a few months now and it has really helps us to know our customer behaviours and product preferences. The support has been timely and so helpful. Highly recommend!
Customers are complaining they cannot delete products from their wishlists which ends in creating multiple lists.
Happy to work with the product and the support team. They are very responsive and helpful with solving problems we encounter. Comms are very good and the willingness to assist so that the product meets our expectations is brilliant. Very good app, configuration options and support.
Honestly this application is pure rubbish as well as the support provided. The wishlist button lags behind a good couple of seconds which looks terrible in a store and I have been exchanging mails for the past two weeks to hardcode the button to go around the issue. The instructions are not clear and not even with help of AI we were able to make it work properly. Feature like the auto saving come enabled by default so that the "likes" are consumed fast so that you need to purchase a higher tier. All put together a bad experience and a waste of time.
Developer reply ·
Thank you for taking the time to share your feedback, your experience matters to us and we'd love the chance to make it right. Our app works seamlessly with most Shopify themes out of the box, however for certain themes, small adjustments are needed to ensure the button integrates well, which was the case here. Our team has since made those changes and the button should now work as expected. Your feedback on our implementation instructions is well noted, and we're continuously working to make our documentation clearer and easier to follow. Regarding the Smart Save feature, this is designed to help capture high-intent shoppers and is not intended to consume credits unfairly. It can absolutely be turned off, and we're working on making that clearer upfront for all our merchants. Please don't hesitate to reach out if you still have any concerns and we will personally work with you every step of the way.
The custom implementation is difficult and creates additional technical issues instead of solving them. Support does not have live chat, which makes troubleshooting slow and frustrating. Also, the integration with customer notification emails does not work properly. Overall, too much complexity and not enough reliability.
Developer reply ·
Hello, We'd love to understand more about the custom implementation you were trying to achieve so we can help you get there.Our team has helped many merchants work through intricate implementations and we want to make sure you're not navigating that alone. Regarding live chat, we hear you. This is currently available on higher-tier plans, but your feedback is noted and we're actively working to make it more accessible. In the meantime, we're committed to making our email support as responsive as possible. As for the customer notification email integration, we'd love to dig into this with you directly to identify what's going wrong and get it working as it should. We have already reached out to you via email, and we would be happy to personally work with you every step of the way, from setup to resolving the integration issues. Please get back to us via email and give us an opportunity to work on this with you.
Best app of all support will help you with everything you wanted 11/10 app thank you Tejeswar
We've had a great experience with the Swym Wishlist app. Their team is always very responsive and helpful, and the tool itself is a key revenue driver for our website.
This app is a scam. It automatically adds items to your wishlist simply by browsing a product event, even if you don’t want to. This means you use up credits on wishlists that no one has set up.
Developer reply ·
We're sorry for the confusion this has caused. That's definitely not the experience we want for you! What you encountered is our "Smart Save" feature, which automatically adds products to a shopper's wishlist when they visit the same product page multiple times. It's designed to help capture high-intent shoppers, but we completely understand that it can be surprising if you weren't expecting it and that it led to wishlist credits being used up faster than anticipated. The good news is that Smart Save can be easily customized or turned off entirely, and we'd love the chance to make this right. If you're open to giving Wishlist Plus another try, please reinstall the app and reach out to us directly. We'll personally walk you through the setup, make sure the configuration fits your needs, and ensure you're on the right plan. We appreciate your honest feedback — it helps us communicate our features more clearly. We hope to have the chance to earn back your trust!
At first, the customization is very limited for this app, so you won't get all the elements to truly match your store's style. But, if you are willing to send CS tickets, they can steadily implement changes for you that go beyond what is initially available.
Really great cutomer service! Got help to customise my wishlist and icon to fit my preferences completely! Highly recommend!
Great app. We’ve had it for a couple of years, and the support has always been excellent. Shoutout to Eshan, who helped us promptly and kindly.
Very helpful with customization for a specific masonry collection page. Very happy with the result.
Great customer service! Helped us to make sure the UX was customized for our specific needs. The team at Swym also does a fantastic job of building a pipeline to ensure you take full advantage of the features they have to offer.
Customer support was helpful and quick. Their dev team worked on the feature we requested right away and it came out looking great.
La acabamos de instalar y el servicio técnico es maravilloso! Ya estamos deseando ver los resultados! Gracias
Great app! Support team is available to promptly make any design changes when needed, we haven't used a wishlist app for a long time, but it was a highly requested feature, and we decided to go for the app that was the highest rated and had the most number of reviews. Good decision!
This app was really easy to set up. There were a couple of customizations I was having trouble with, and the customer support team was super quick, friendly and helpful. They helped me within hours of contacting them. The app works great and it supports multiple wish lists per customers which is great.
Support for this app is really good. If the AI assistant cannot help you, a technical support person joins the conversation and walks you through the process. :)
The people at Swym Wishlist Plus are super helpful with any issues and are quick to respond!
I had a technical difficulty (when clicking on the logo on the top of the page, it wouldn't redirect to the home page) after installing the app and integrating it to my Shopify store. So I contacted the app to see if they can help me, and wow, not only did they respond in less than 24 hours, by the time I woke up, it was already fixed. I didn't do anything. I am so grateful for the friendly, fast, and completed service. Thank you again!
They have very responsive and helpful customer service. We are very impressed with this app, and it has helped us grow our business exponentially!
Our customers love it. We also changed to a new theme, and their AI model helped me to reintegrate it in no time.
Vatsalya's customer service is fantatstic! Helped us to customise to fit around our store perfectly. Thank you
Muy buena app, recopilación de analíticas, buena atención HUMANA, y eficiencia excelente. Muy recomendable. Vatsalya me atendió muy bien, gracias
It's a very nice app, especially thank you to Mr. Vatsalya, they were very helpful.
Update: Tons of bugs. Literally left and right. And upon reporting them their team asks for videos as if my explanations aren’t sufficient. Their live chat isn’t live. They barely ever respond. Sometimes with days delays sometimes (if you’re lucky) hours and very likely with a weak response. Our experience is going from terrible to worst. We're finding out problems and bugs and their live-chat support is either non responsive or replies limited not addressing issues we've reported. Very frustrating. If their support and tech issues do not get resolved, we'll likely uninstall and move on to a better wishlist solution.
Always a pleasure dealing with everyone who works on this app. Our customers love it and the support is really top notch. We pay for the yearly Pro plan and it's so nice to receive good support with any issues that arise (mostly me wanting to change visuals with code) Eshan helped me so much today and was excellent support and very friendly. We have this app installed on both of our stores.
BEST CUSTOMER SUPPORT EVER!!! And I don't say that lightly! VijayaSree is a dream to work with! Everyone should use this app! Yes everyone! Oh and no they did not pay me to say this. I mean it.
Customer service was top notch. My issues were resolved very quickly and efficiently. And they even redesigned the way the button looks on my product page exactly the way I wanted.
Top-class service! Will recommend this app to anyone who is looking to integrate a wishlist section to their store! Dash followed through my multiple requests and really did a great job in resolving all our issues!
This wishlist app has achieved all of our expectations and the moments we have reached out to them for help with a feature they have been quick to respond, would recommend.
Great customer support! Started with an AI bot which was surprisingly very helpful in talking me through a solution. Then Eshan came into the chat and absolutely crushed it!
