Lauren Brooke Cosmetiques

I had a great experience with UpPromote support. I reached out with a question about connecting a Shopify order to an affiliate account when the affiliate code wasn't used at checkout. Mandy responded quickly, explained the process clearly, and provided easy-to-follow instructions for assigning the order to the affiliate. The support was prompt, helpful, and resolved my question right away.

The app is great! It imported my reviews from Amazon seamlessly and makes it easy to sync (I'm doing it manually, but you can upgrade to auto-sync). Emails are sent after a customer order with a link to review the product - and the emails are customizable with design and dynamic information such as product, date, name, etc. The presentation of reviews is nice and easily customizable with good template options. And while the app isn't very intuitive and doesn't have great documentation, the support has been excellent and very responsive! I've sent 6-8 support questions in the last couple of days with quick, helpful responses. Definitely would recommend.