← Merchants

Downton Distillery UK

United Kingdom

Reviews (4)

★★★★★
Shopify

Jade was brilliant. She quickly resolved two issues: the AI giving an answer that confused customers - it answered the question but then asked for their order numbers. Then a legacy issue with slow response times. She resolved and handled both efficiently and professionally. Thank you, Jade.

on Chatty AI Chatbot & Live Chat · 19 days using the app
★★★★★
Shopify

Speedy turn around in assisting the issue that arose when themes got updated.

on Powerful Contact Form Builder · 4 months using the app
★★★★★
Shopify

The team behind 'Preorder, Back In Stock ‑ Stoq' has been fantastic to work with. They were incredibly helpful and responsive, quickly assisting me with the setup of the app and making sure it was customized exactly to fit my store’s needs. Their support was polite, efficient, and made the whole process smooth and stress-free. I really appreciated how easy they made it to get everything up and running just the way I wanted. 5 stars. Thank you

Developer reply ·

Thank you so much for the kind words and 5-star review! I'm really glad I could assist with setting up and customizing the "Notify Me" feature to suit your store. It’s great to hear the process felt smooth and stress-free. We are always here to help! Nagaraj | Technical Support Specialist

on Preorder, Back In Stock ‑ STOQ · 4 days using the app
★★★★★
Shopify

Looked after very well and issue quickly resolved

on Judge.me Product Reviews App · Over 1 year using the app