Tiramaesu
United States
Reviews (3)
II have a sticker subscription club and just migrated over to Appstle from a different subscriptions app. The migration was handled live by one of the app members (Nick), and he answered all my questions with patience and fixed all of the glitches for me (such as the free shipping profile)! He provided solutions when I needed several different subscription plans and I'm honestly so grateful that he was able to do all of that. It would've taken me a lot more time if I had to do everything myself and learn the ropes. He also added the subscription management page in my customer profile section and orders for me without my asking (again, still trying to look through all the features I have available to me), and I'm again very thankful to have Nick be there to handle all of this for me. From migration to offloading the other sub app and then activating my subscriptions, he was able to take care of everything. Thank you again!! I wish this white glove treatment was available everywhere and with every app!!! :)
Developer reply ·
Glad that we are able to meet your requirements. Ratings like yours motivate us to work hard and continuously improve.
This app is great! I've been using it to control what shipping options show up for flat stationery items only vs mixed flat and bulky stationery items and it works really well. I needed help creating a new checkout rule because I've been having a problem with fraudulent orders and while the app can't block via email or IP address (range), Jason was quick to message me and offer a different potential solution. I really appreciate the prompt customer service and the help I was given!
Subi has been a great app for a beginner like myself looking to have a sticker subscription service on my shop! One thing I just wished the free / basic plan had was the ability to create a free shipping rule for recurring billing, which I thought I could just adjust in the Shopify shipping settings portion. Turns out you can't do that, and I was tearing my hair for the past 2-3 weeks doing by myself because my customers kept getting billed for shipping too! I ended up turning to Subi's customer service for help. It wasn't long before I connected with someone (thanks Harry!) who explained how the plans worked and a potential workaround for that. As someone just starting on subscriptions / memberships (and I'm even close to hitting the limit of the free plan), I'm nervous about paying for the Growth tier, but may contemplate upgrading so I could take advantage of the shipping solution but also the widget customization.