BottifulHome

The help team is always fast, knowledgeable and happy to help. When I'm building a page and encounter an obstacle, they are always quick to pick up the ticket, look into my issue and let me know how to solve it. Truly one of the best support teams around. I also love the app itself. I use Zipify pages for my landing pages, and the blocks are easy to assemble and the customizations are excellent. Please make a block with vertical videos! I have lots of verticals now, and it looks like all the video slots are still only made for horizontal. Excellent app and team!

So far, I'm finding the review collection very good. I do suggest ensuring your email templates are customized to show the star rating going from 1 star on the left to 5 stars on the right. Otherwise, customers automatically choose the one on the right (1 star) even when they mean to give it a good rating because they're used to seeing the stars increase from left to right. I've only needed customer service once so far in 3 months, but when I sent in a ticket, they replied within a half hour. I had already figured out and fixed my issue by then, but it was refreshing to see how fast they responded to my ticket. It's a very good review collection system at a very affordable price.

Not only does the OCU app regularly increase my AOV, but the customer service reps are professional, knowledgeable, and eager to help. I have been using OCU for a few months now. I've only needed to contact the team a couple of times, but each time, the provide concise, accurate information that keeps me moving along with my business.