One Click Upsell ‑ Zipify OCU
by Zipify Apps · launched
View in Shopify App Store ↗Reviews (563)
No easy way to cancel. Businesses should be penalized if the cancel button isnt easily findable in settings or plan/ billing. OCU doesnt.
Developer reply ·
Hi, Sofia from Zipify here! Thanks for the feedback, and sorry for the frustration! Since OCU is billed through Shopify, uninstalling the app from Settings > Apps and sales channels cancels your subscription automatically. You can find the full steps in our Help Page article: https://help.zipify.com/en/articles/4571658-plan-billing-for-your-subscription-ocu
Developer reply ·
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Oleh was extremely helpful with everything - cannot express how thankful I am. Thank you very much! Great app and has really helped our store.
Had a bit of trouble getting things set up, but the customer service agent got me sorted quickly. Having an app that will actually respond and take care of an issue right away is most important.
Developer reply ·
Really appreciate the kind words! Glad our team could get you up and running quickly. Responsive support is exactly what we aim for, so reach out anytime! 🙌
Zipify has emailed asking to leave a review so they can improve on things. I've had this app for a few months now. It doesn't really have the functionality that I would like and have brought this up with CS before. It would be great to be able to add a whole category/collection to the upsells as a shop like mine is constantly turning over product with new seasons and styles and there are not a lot of things that stay in stock all the time. For instance would be great to pair a t-shirt upsell with boardshorts, but can't really do that with the current functions as the tee I choose could be gone of have very few sizes left. I haven't had any results with any AI options yet. The only thing I can consistently seem to upsell is a $10 air freshener which some people tack on. I keep getting emails about thank you page upsells but I don't really want random companies that I have no control over popping up in advertising related to my business. I am getting a few upsells but I think the social media ads and hooks to sell this app are better than the app itself. Another online business I am involved in is getting no love form the app but we used it for a promotion to get people to tack on a free beanie to a hoodie purchase, so it was a handy function but didn't generate any revenue
Developer reply ·
Thanks so much for the feedback, we really appreciate it. We've added your request to Add Collection as an Upsell to our Feature Requests list for the product team, and we've shared some more detail plus a workaround in your ticket before. Take a look when you get a chance, and let us know if we can help you get more out of it!
New Shopify owner here - first venture! I've been really happy with my Zipify/OCU experience so far. There trial period is an excellent proof of concept and the team was excellent to work with when I had specific concerns about some upsells I unfortunately had to cancel. I look forward to seeing all the ways OCU continues to help me grow my store. Keep up the great work! Congratulations on your first venture, and welcome! It means a lot that OCU has been part of your early journey. We're so glad the trial helped you see the value and that our team could support you when questions came up. We're excited to keep helping you grow, so reach out anytime! 🙌
Fairly easy to navigate, AI features are cool. Support is top notch!!!! Thanks for the kind words and all those exclamation points! Glad the AI features are landing and that our team took great care of you. We're here whenever you need us. 🙌
Thank you for the kind review! We're here anytime you need us. 🙌
Great service. Support agents are kind; but they may not be present since there are shift changes, but that is understandable. Really appreciate the kind words! Quick fixes and helpful support are what we're all about, so it's great to hear it showed. Reach out anytime!
Service team has been really helpful! Thank you so much! Our team genuinely loves helping merchants, so this is great to hear. We're always here whenever you need us. 😊
LOVE it and have been using this app for YEARS. Their support is top-notch as well. This made our day, thank you! So grateful to have had you with us all these years. Reach out anytime you need us. 🙌
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
Very responsive to any fixes required Really appreciate this! We're always happy to jump on any fixes, and we're here whenever you need us. 🙏
We're only scratching the surface currently in terms of features, but so far so good! Thanks for this! You've got plenty more to dig into, and we're here whenever you want help getting the most out of it. 🙌
Fantastic team, and always super friendly and helpful! Thank you so much! Our team genuinely loves helping merchants, so this made our day. We're always here whenever you need us. 😊
OCU's customer service continues to be excellent. Prompt, in language I can understand, and offering more than one solution to my problem. One seems to be what I was hoping for, and I'll apply it today. I wish every customer service person could be as responsive and respectful to digital Luddites like me. Libby Hellmann
Developer reply ·
Dear Libby Fischer Hellman, Thank you so much for the kind words! We're happy to hear that you stuck with it and are now seeing the value of OCU in boosting your income. 🙌 Our team is always here to help, and it means a lot to know we could clear up a tough one for you — especially when even Shopify Support was stumped! 😊 If you ever need anything else, don’t hesitate to reach out. We're here to help you keep growing! Team Zipify
Thank you for the positive rating - it's genuinely appreciated. Please don't hesitate to reach out if you need anything in the future!
User friendly UI and a great support team to lean on if you get stuck!
Developer reply ·
Thanks for taking the time to leave a review. We’d love to learn more about your experience so we can improve. Please feel free to share any feedback with us directly.
If you've been in the D2C space for more than 30 seconds, you know who Ezra Firestone is. He needs no introduction. The OCU app and team are the absolute best in the game. Waste your time trying to find someone better or use OCU and start making more money. The OCU team has provided next level support, not just on technical setup but actually spending time in our store, setting up split tests, adding custom features to the cart for us and working hard to make us more money on every transaction. We can't recommend them enough. I have no idea who the second best cart / upsell provider is, and frankly I don't care. Working with the best has saved us so much time and made us tens of thousands of dollars of incremental revenue. 10/10. Wow, thank you for this - we're truly blown away! 🙌 Being a real partner in your growth, not just another app, is exactly what we strive for. We're honored to have you with us and can't wait to keep winning together! 🚀
Probably the best app I've used on Shopify. Absolutely amazing. Thank you so much for the kind words! We're so proud of what we've built and even prouder to have merchants like you. We're always here if you need us!
Far too expensive for larger stores. Thank you for your feedback, we appreciate you sharing your thoughts. We understand pricing is an important consideration, and we're sorry to hear it wasn't clear. We've reached out to you directly with a full breakdown of our pricing structure, we hope it helps clarify things! Please don't hesitate to get in touch if you have any further questions. We're always happy to help!
Best upsell App ever, TEST A/B and tracking are the best features That means a lot, thank you! A/B testing and tracking are two features we've put a ton of work into, so it's great to hear they're making a real difference for you. We're here if you ever need anything!
This app does everything it says it's supposed to do. All the claims it makes about increased sales and ease of application are correct. The customer service and support team is better than any I've ever encountered with any app I've ever used: 1. They're fast. 2. They give you specific answers. 3. If needed, they'll just jump in and fix it for you. I wish every single app and company I have to work with had this level of customer support. Wow, thank you, this genuinely made our day! Reviews like this mean a lot to the whole team, especially our support crew who work hard to be fast, specific, and actually hands-on when it's needed. We're thrilled the app is delivering on its promises for your store too. We'll keep raising the bar - thanks for being with us!
Excellent customer support. Ash really helped me and walked me through every step. Thank you so much for the kind words! We'll make sure Ash sees this. Don't hesitate to reach out if you ever need anything else!
So I've been on Shopify for like a decade now. Fresh Chile. And we switched over to this app maybe six months ago from a different upsell app we'd been running. Six months. And we've already pushed over $238,000 through it. That right there should tell you something. Everybody wants AOV. And yeah, we get it. $53 with our upsells, $45 without. That's a real lift. That pays for the app and then some, every single day. But you wanna know the thing that actually moved the needle for us? We took our free recipe cookbook. The free one. And we dropped it right into the post purchase. Low ticket. Sometimes it's literally free. And people are like Chris what are you doing, that's not gonna spike your AOV. You're right. It's not. Here's what it does. It gets the chile into their kitchen. It gets them cooking. It gets them into our community. And that, baby, that is what brings them back. We're sitting at a 40 to 50% repeat purchase rate. Half our customers come back. And this little cookbook upsell is a big reason why. And the dashboard. The dashboard shows you AOV with upsells and without, side by side, right there. No guessing. No wondering if the app's doing anything. The number's looking right back at you. We came over from another app and I'm not looking back. Setup took me minutes. No code. And their team actually goes in and optimizes the funnels with us. They get on it. So look, if you're only thinking AOV you're leaving money on the table. I'm telling you. Five stars, easy. This is incredible, thank you for taking the time to share this! $238,000 in just six months speaks for itself, but honestly, the cookbook strategy is what really stands out to us. That's such a smart way to build long-term loyalty, not just a one-time AOV bump, and a 40-50% repeat purchase rate proves it's working. We're also thrilled our team has been able to roll up their sleeves and optimize funnels alongside you. Here's to many more milestones together! 🚀
Easy to use and great results so far! Thank you for the kind words! 🙌 Easy to use with great results is exactly what we aim for. We're excited to see those results keep growing. We're always here if you need anything! 🚀
Helped me solve all of our technical issues That's exactly what we're here for! 🙌 Thank you for the kind words, we're so glad we could get everything sorted out for you. Don't hesitate to reach out anytime!
One Click Upsell (OCU) is a game-changer for Shopify stores looking to boost Average Order Value (AOV). By showing targeted offers after checkout but before the thank-you page, customers can buy more with a single click—no re-entering payment info. Pros: Instant revenue lift, zero friction for the buyer, and great built-in A/B testing. Cons: The tiered pricing structure makes it a bit pricey for brand-new stores with low sales volume. Bottom line: If you have steady traffic, this app easily pays for itself. Highly recommended. This made our day, thank you! 💪 We're so glad OCU is proving its value for your store. We appreciate the honest feedback on pricing too, we're always working on it. Here's to continued growth together! 🚀
We had moved off OCU a little over a year ago due to some limitations with offer set up and integrations. Since then, they have surged past competitors with an all-in-one app. This cut down on our funnel set up and evaluation time, as we can see results from one dashboard instead of 2 or 3 apps. I also appreciate the honest reporting, showing you AOV with and without OCU upsells over time, vs other apps that take credit for sales you'd have anyway. This review means a lot, thank you! 🎉 We took the feedback from merchants like you seriously and worked hard to close those gaps. Hearing that you came back and that OCU is now simplifying your entire funnel workflow is exactly the kind of win we work for. Transparent reporting is at the core of what we do, and we're glad it stands out. Welcome back!
The ROI is 11x so far this month. I think the benefits outweigh the friction created for customers. 11x ROI in a single month - that's fantastic! 🎉 Thank you for the honest review and for sticking with us. We're continuously working on improving the experience and can't wait to see your results keep growing!
We've been running this app for a few months now and the increase in AOV with this has been great. I do wish there was more customization to it in terms of looks/feel so it would better match our store but overall it's completely worth it and you shouldn't hesitate to add OCU. Thank you for the amazing feedback! We're so glad OCU has been boosting your AOV. We hear you on the customization - we're always working to improve and your input means a lot. We'll be in touch! 🙌
Great support team, the app is really complete, perfect for multiple offers. Thank you for the wonderful review! We're thrilled to hear you're enjoying One Click Upsell and finding it perfect for managing multiple offers. Our team is always here if you need anything! 🙌
The Zipify/OCU support team is incredible - so helpful, so patient!
Developer reply ·
Thank you so much for the amazing review! Being helpful and patient is what we're all about, we'll make sure the team sees this. It means more than you know! 🙌
One Click Upsell is an easy app to use and configure. The post purchase upsell help us to raise the value of the average cart. A must-have app.
Developer reply ·
Thank you so much for the wonderful review! We're thrilled to hear that One Click Upsell has been easy to set up and is already making a positive impact on your average cart value.
I had a bit of trouble installing it but the live chat helped me do it with ease. In just a few hours I have already had 2 successful upsells which is amazing.
Developer reply ·
Thank you for sharing your experience! We're glad our Support team was able to get you up and running smoothly. Two successful upsells in just a few hours - that's fantastic, and it's only the beginning! Wishing you many more wins ahead. 🚀
Customer service was quick and able to diagnose and help me fix my problem
Developer reply ·
Thank you so much for the kind words and the 5 stars! We're really glad to hear our team was able to quickly diagnose and resolve your issue. That's exactly the experience we aim to provide for every merchant 😊
I've used this app for many years. In the past few weeks, upsell payments stopped being captured completely - every order has an upsell, but no payment. The developer claims they cannot troubleshoot or do anything about this. Unless you want to process all payments manually, look elsewhere.
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I'm sorry to hear you've run into this issue. For this issue resolution we recommend reaching out directly to Shopify, as they will be best equipped to assist you. We've also sent you a separate reply with more detailed information. We look forward to hearing from you!
Thank you
Developer reply ·
Thanks for your review and the 5 stars!
Developer reply ·
Thanks for your review and the 5 stars!
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
great support
Developer reply ·
Thank you so much for your review! 🌟 We’re delighted to hear you had a great experience with our Support team.
Developer reply ·
Thanks for your review and the 5 stars!
This app in non-negotiable for any ecommerce brand now - we're getting 15% conversion rate on the post purchase upsell and those orders are now highly profitable. I think this is one of the best (and easiest) ways to mitigate the rising cost of acquisition on Google, and I simply would not start a new site without it. Not sure how it works with higher ticket premium items (AOV £400+) but for us it's perfect. Also - shout out to support who respond very quickly with any questions. At this point (1 month in) I have nothing negative to report at all. high quality app, and the main guy, Ezra is a legit ecom operator who knows how to sell online, so everything in the app seems grounded in best practice. Yeah, highly recommend. Thanks guys
Developer reply ·
Thank you for the amazing feedback! A 15% conversion rate is incredible, and we're so glad the app is making your orders highly profitable. The whole team really appreciates your shout-out. We're always here if you have any questions or need a hand with anything. Keep up the great work!
Developer reply ·
Thanks for your review and the 5 stars!
With 9 books currently in my thriller series, pricing that number became a challenge with sales declining with readers reluctant to purchase the entire bundle. On the advice of several other authors, I reduced the number to 6 books (for a more appealing price) but then added an upsell of the remaining titles. Colleagues recommended One Click Upsell -- Zipify OCU to my Shopify page. I've had the APP installed for not quite a week and am already impressed with the results. Granted, not many sales yet...but 66.67% conversion upsell on Ebooks, 50% on audio, and...(gasp!) 100% on print. Hoping this continues...it's a game changer!
Developer reply ·
Thank you for sharing your experience and for the valuable feedback. Wishing you continued success with your thriller series — we're rooting for you!
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
A very easy set up compared to many others!
Developer reply ·
Thank you for the kind words! We're glad to hear the setup was a smooth experience — that's exactly what we aim for. We hope you continue to enjoy using One Click Upsell!
Developer reply ·
Thanks for your review and the 5 stars!
Amazing experience and incredible support from the Zipify Team, Ash is quick and efficient and committed to support with video tutorial for guidance which makes it easier and faster to implement. Thank you to all
Developer reply ·
Thank you so much for taking the time to leave us a 5-star review — your feedback truly means a lot to us! We're delighted to hear that Ash was able to provide you with the level of support you deserved.
Developer reply ·
Thanks for your review and the 5 stars!
Developer reply ·
Thanks for your review and the 5 stars!
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
Developer reply ·
Appreciate the 4 stars—thanks for choosing One Click Upsell!
Unintuitive to use
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
Very powerful product, even better customer service. I am incredibly happy I added this to our Shopify mix.
Developer reply ·
Thank you so much for your review! 🌟 We’re delighted to hear you had a great experience with our app and support team.
Brand new Zipify user & I can't say enough about how great the customer service has been so far! Sasha & Gaby are wonderful & have been very helpful in assisting me in getting everything set up how I need it!
horrible app, doesnt trigger at all no matter what i do. Spent 2 hours trying to configure this but wont work. Thought id ask support for help... support only works on the weekend
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that you've experienced an issue with the configuration. Our team has continuous coverage during the work week, our hours on the weekends are currently 4:00 am -12:00 pm EST. We've sent you a reply with the steps to resolve this! Since your initial message arrived outside our standard hours, we wanted to make sure we got back to you first thing. We're here if you need any further help!
the app works good and the support is incredible you must try this app
Developer reply ·
Thank you so much for your review! 🌟 We’re delighted to hear you had a great experience with our app and support team.
Developer reply ·
Thanks for your review and the 5 stars!
Developer reply ·
Appreciate the 4 stars—thanks for choosing One Click Upsell!
Developer reply ·
Sofia from Zipify Apps Support here! 👋 I’m sorry to hear that your experience with OneClickUpsell didn’t fully meet your expectations. If there is anything we can do to improve your experience, please reach out to our support team directly with more details. We look forward to hearing back from you!
Developer reply ·
Thanks for your review and the 5 stars!
Developer reply ·
Thanks for your review and the 5 stars!
Customer support is lighting fast and so helpful! Went right in and got our upsell triggers working. If your serious about AOV this is the #1 app in shopify. A MUST HAVE!
Developer reply ·
That is so kind of you to say! We’re thrilled we could help out quickly. Thanks for the feedback!