Spice Rebels

Service is top, snelle en vriendelijke reactie bij vragen en problemen worden snel en correct opgelost.

I was very happy with the free version of the App. However, the free version is gone now and we only knew due to lack of data in GA4. We were willing to pay, no issue here, but the lack of communication and now the missing days of data set of off. We updated our review after contact with Sean. Stil not perfect, but the tool works fine. Hi there. I'm sorry that you were not aware of our move to a paid model. We sent the email that you have on file with your store 7 emails between October 25th and December 4th about the upcoming change. We confirmed that this is your preferred contact email on your website as well (bottom right-hand corner.) I sent these emails via Hubspot, and I can see that they were all received - and that your team read our email from November 16h three times. We did not take this decision to move to a paid model lightly. Due to the costs of hosting a free app, our options were either to move to a paid model, or turn the app off completely for all users. We understood that this transition might be challenging, so we offered merchants 2 months to make the transition (6 weeks notice, plus a 2-week free trial period.) We also published a transition guide for migrating to Shopify's native (and free) GA4 connector, which takes 5 minutes. And I personally offered to assist anyone with questions or concerns. I'd be happy to discuss this further with you at your convenience if you would like. Sean Larkin Founder, Fueled

Ik heb de app net geïnstalleerd, maar hij is op het eerste oog heel gebruiksvriendelijk en de service is goed.