Pop Convert ‑ Pop Ups, Banners
by Pop Convert · launched
View in Shopify App Store ↗Reviews (8623)
Great initial support to make sure this would be a good fit for us.
Cumple con las tareas requeridas, es bastante intuitivo de usar y si tienes alguna duda cuenta con soporte que es claro en sus explicaciones y amable.
The team has been great to work with; and the new AI added feature is very helpful as well.
Very happy with this app so far.. Definitely recommended!
I had an excellent experience with pop convert support
So easy to use, as others have said this is the only popup to use,im very happy. The support is also great. Thank you Pop Convert
In spin the wheel the customer is allowed to try as many times as they want to spin with the same email. Their resolution is to hide the wheel after they used it once. And if the customer did not write the code down it is gone, the wheel and the discount, as they do not even receive an email about what they won. NOT good
Developer reply ·
Hi there, we’re sorry we didn’t provide a better experience here. We understand your concern about customers being able to reuse the wheel and about the winning discount not being available afterward if they didn’t save it. We’ve reviewed your feedback with our lead developer and are actively working on improvements to address both parts of the experience. We also recognize that our original support conversation could have been handled much more clearly. Thank you for bringing this to our attention.
Pop Convert has been easy to set up and customize for my Shopify store. I was able to create a branded Spin & Save popup, set discount win ratios, control when and where the popup appears, and create a follow-up email for customers. The support experience has also been helpful. Judith assisted me with removing the watermark for free and responded quickly to my questions. The app is simple to use, has useful conversion tools, and gives me good control over the customer experience without making setup complicated.
Chat function for support with fast responses. Judith helped me make a change within a few mins. Thank you
This is an amazing app for website pop-ups and banners. I've tried a few other apps, but none of them are as good as this one. It's easy to use; I can make beautiful pop-ups, and the customer service is great!
Great, so helpful getting this set up - much appreciated!
CRITICAL SECURITY FLAW – Will cost you thousands in lost revenue! Do NOT install this app if you care about your store’s profit margins. It has a massive security loophole in how it handles discount codes. When a user subscribes, they receive a coupon code meant for a single redemption. However, the app fails to restrict the code to that specific customer's email address. This means anyone can share the code on Reddit or promo sites, and use it freely without ever subscription! To make matters worse, when I brought this basic exploit to their support team, they didn't even understand why this was a problem. Complete incompetence and zero understanding of basic e-commerce security. Use a competitor’s app unless you want people abusing your discounts for free. Jason here, founder of Pop Convert. I saw your review and personally went through your conversation with Waqas. I wanted to reach out because I completely understand the concern you raised, and it looks like there was some confusion in how the feature was communicated. We offer several different types of popups, and our standard coupon popup does support dynamically generated, one-time-use coupon codes. Our Wheel popup, which I believe is the one you're referring to, does not yet have this functionality. Currently, with Wheel popups, you set a discount code for each winning slice, and that code is then displayed to the customer when they win. You're absolutely right that, because the code can't be generated uniquely for each customer, it can potentially be reused by multiple customers. We actually haven't had this specific request come up before for the Wheel popup, which is why dynamic, one time use codes haven't been implemented there yet. That said, I completely understand why this is important, and I'm going to prioritize getting this functionality added as soon as possible. I've reached out to you directly as well.
I just completed a Shopify chat with Judith, who explained to me how to create a Popup Ad using a video she made just for me. She explained it so simply that within minutes, I had created my first Popup welcome bonus bar for those who join my mailing list! Definitely use the chat if you are struggling to improve your site to make it more personal. Bonniesbohomarketplace.com
I'm always hesitant to leave a review but after three years and 100k views on my pop-up I needed a little help and Judith was there instantly and solved my problem in a few minutes. I highly recommend.
GREAT POPUPS, GREAT TEMPLATES, EVEN BETTER CUSTOMER SERVICE
Very good app and the support is really fast and helpful, especially Judith!
Great and fast service! • I've been using Pop Convert for 47 days with 2 popup campaigns running • My active "Get subscribers - top hero layout" popup has generated 1,279 views and 187 clicks • I've collected 53 email subscribers through my lead generation popup
The templates for pop-ups and banners are really nice and easy to implement. We've used it to create coupons when needed, automate our abandoned cart emails, and collect subscriber emails when needed. A really nice suite of tools for any storefront.
Easy to install, and create pop-ups. There is lots of control in the settings, not just to alter the design but also the triggers. I really like the scheduling feature. Customer service were also really helpful in being able to turn the watermark off.
Excellent support and great plugin! Thank you!
So far this app has been easy to use and has been able to accomplish everything that I need it to. Also their customer support has been fantastic. Shoutout to Judith for the quick and efficient help with a super friendly attitude.
Great app! Easy to set up, highly customizable, and works exactly as expected. The support team is also responsive and helpful.
Great app and wonderful customer service! This app is must have :)
This app has great functionality, and the support (from Judith) was brilliant from the very beginning.
Handige app! Ik kreeg binnen 1 minuut reactie op mijn vraag via de chat, en er werd mee gedacht aan opties :)
diversity of functions in the free plan, pretty easy to configure everything an excellent support!
Great app family, thanks for your hard work, we using this pop Convert a lot
Prompt Customer Service - have had this downloaded for months and has been incredibly helpful in additional purchases and signing up customers for accounts
Really everything you need in a pop up app. The assistance team is fast to answer if you ever need anything.
Judith is not only an amazing technical support representative who has solved my problems not just once, but many times—this applies to the entire team. You never have to wait more than a few seconds to get someone online, and they're always ready to help. I've never experienced customer support like this before.
Satisfied so far, i like the customization options on the pop up wheel and easy to set up
This is the app I wish I'd known about from day one. It's robust, incredibly easy to use, and the customer service is absolutely excellent. What really stands out is the customer service. They're responsive, helpful, and genuinely invested in helping you succeed. I'm excited to dive deeper into all the features so I can become a power user. With Pop Convert in my toolkit, I'm confident Q3 and Q4 are going to be game-changing for my store.
Really great for when your just starting out as the app offers several features which would be much more expensive if using seperately on different apps. Very good customer service and Judith on the team has been very helpful
Awesome add on app for your Shopify store! Streamlined and user friendly with great customer service.
