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Intention Capsule

United States

Reviews (3)

★★★★★
Shopify

I'm using Infinite Options to upsell a custom option for our product line. The integration was super straightforward and easy. The instructional videos and help section are incredibly helpful. I had one issue handling CSS styling with my theme and their customer support specialist, Romar, responded immediately with a fix. Highly recommend this!

on Infinite Options · About 17 hours using the app
★★★★★
Shopify

I'm so happy with this app so far! Their User interface is so well organized and clear to setup, and their customer support team responds immediately. Just upgraded! :)

on Judge.me Product Reviews App · 18 days using the app
★★★★★
Shopify

I gave this app a go for a couple days, but it wasn't for me unfortunately because it doesn't integrate with Amazon Payments, PayPal Express, Apple Pay and other 3rd party payment options. They essentially skip the discount feature in the final checkout process. It's a flaw of the 'draft orders' method for discounting that this app uses. This isn't the developer's fault, it really falls on Shopify, but it makes using this app a big problem for me because many of my customers use these alternative checkout methods. Another big flaw here is that the Facebook pixel will not track these 'draft' orders. If you don't need to offer customers alternative payments and don't care about the Facebook pixel tracking sales, then this could work well for you. Customer service was incredible however. Chris was fast and thorough with helping me navigate these issues. If there is a workaround in the future, I would certainly use any app by this developer again, based on the excellent customer support.

Developer reply ·

Sorry to hear about the troubles. Have you reached out to our friendly support staff for assistance with this? If not, we'd be happy to investigate and get to the bottom of this. Please contact our support desk at support@websiteondemand.ca for assistance.

on Bulk Discounts Now WOD · 3 days using the app