Infinite Options
by ShopPad Inc. · launched
View in Shopify App Store ↗Reviews (2606)
Support was great they got in a figured everything out for me - 1 star as im fairly technical and i needed help but so far so good
Developer reply ·
Thanks for the perfect rating! We're so glad you have had a great experience so far (:
Developer reply ·
Really appreciate your feedback. It sounds like the old layout worked better for how you had things set up, and I'd love to understand more about that. We've sent you a direct email to dig into the details and see how we can make this right, whether that's a workaround now or a change down the road. Thanks again for the feedback, it helps us build a better Infinite Options.
Developer reply ·
Thank you for the 5-star rating, it really made our day!
I had a great experience getting Infinite Options installed on a new theme. My installer helped me troubleshoot a few things, and she was incredibly helpful, patient, and quick.
Developer reply ·
Thank you so much for sharing this! We're so glad your installer was able to troubleshoot things quickly and make the whole process feel smooth, patience and speed go a long way, especially with a new theme install. We'll be sure to pass along your kind words to her. Thanks again for choosing Infinite Options and for taking the time to leave this review! 🙌
Developer reply ·
Thank you for the rating, we really appreciate it!
Developer reply ·
Really appreciate you taking a moment to rate your experience, thank you!
Developer reply ·
Thank you for taking the time to rate our app. We'd love to hear what feedback you can share to turn your experience from a 3 star to a 5 star one. Please feel free to reach out to our team anytime at contact@theshoppad.com with feature requests or any concerns you may have!
I liked the old version better
Developer reply ·
Really appreciate you sharing this. It sounds like the old layout worked better for how you had things set up, and I'd love to understand more about that. We've sent you a direct email to dig into the details and see how we can make this right, whether that's a workaround now or a change down the road. Thanks again for the feedback, it helps us build a better Infinite Options!
way better than before
Developer reply ·
So glad you're enjoying the new updates! 😎
Developer reply ·
Appreciate you taking the time to leave a rating for our app! We'd love any insight on how we can turn your experience from a 4 star one to a 5 star one. Our team is always happy to help.
why did you change the layout? It is way more complicated
Developer reply ·
Thanks for the 5 star rating, it means a lot to us!
I like the old layout!!
Developer reply ·
Thanks so much for the rating and for letting us know! We hear you, change can be tricky, especially when you've gotten used to a layout that just works for you. We're always refining things to improve the experience over time, but we really appreciate this kind of feedback since it helps us know what mattered to people in the older version. If there's anything specific about the old layout you preferred, we'd love to hear it, feel free to reach out anytime!
Developer reply ·
We appreciate you leaving a rating, thank you!
Developer reply ·
Thanks a bunch for taking the time to rate us!
Developer reply ·
Really appreciate you taking a moment to rate your experience, thank you!
Developer reply ·
Thanks so much for the rating, we really appreciate you taking the time!
I do like the app and am so glad we can search now! I had a problem - user error - that I figured out on my own while speaking to a staff member. She was patient and kind. The staff at ShopPad have always been quick to respond and get me rolling again.
Developer reply ·
Thanks so much for the rating, we really appreciate you taking the time to leave us 5 stars!
Tedious
Developer reply ·
Thanks for taking the time to leave a rating! We're sorry to hear parts of the experience felt tedious, that's not what we're going for. If you're open to sharing more details, we'd love to hear what could've been smoother so we can improve. Feel free to reach out anytime!
Developer reply ·
Thanks a bunch for taking the time to rate us!
Developer reply ·
Thank you for rating us, we're grateful for the support! <3
Developer reply ·
We're grateful you took the time to rate us, thanks! (:
Developer reply ·
Thanks for the rating! If there's anything we can do to improve your experience, we'd love to hear from you, feel free to reach out anytime.
Developer reply ·
Really appreciate you taking a moment to rate your experience, thank you!
Developer reply ·
Thank you for rating us, we're grateful for the support!
Big thanks for superb patience and explaining to a newbie trying to fix the issues with the website I paid someone to build :)
Developer reply ·
We're so glad our team could help walk you through everything, patiently and clearly, especially with a site someone else built. Thanks for your patience and for giving us the chance to help. Welcome to the club, you're not a newbie for long once you start tinkering! 😊
awesome customer support staff.
Developer reply ·
Thank you so much for the kind words! We're glad our support team could take great care of you, that means a lot to us. We really appreciate you taking a moment to share your feedback!
Developer reply ·
Thanks for the 5 star rating, it means a lot to us!
Developer reply ·
Thank you for sharing your feedback! We'd love to learn more about your experience and see how we can help.
Developer reply ·
We really appreciate the 5-star rating!
Developer reply ·
5-stars, doesn't get better than that!
Developer reply ·
We're glad Infinite Options is working well for you!
The app installs easily and is easy to navigate through. I had some changes I wanted made and used their AI assistant and it worked amazingly well. Truly one of the best type of those experiences I have had. What I wanted was fixed, but a day later a person reached out, said they reviewed my conversation with the bot, and continued to make some suggestions and improvements. Highly recommend!
Developer reply ·
We love hearing that the AI assistant delivered and that the team followed up with even more improvements. Thanks for the recommendation!