Silk & Willow
United States
Reviews (3)
Helped me resolve an issue with a bot that was creating fraudulent transactions. Easy to install, helpful people. Thank you!
Developer reply ·
Thank you for your wonderful review! We're so glad we could help resolve the issue with the bot and ensure a safer experience for you. 🙌 We're thrilled to hear you found the installation easy and our team helpful! If you need anything else, don’t hesitate to reach out. 😊💖
Easy install, easy to manage. Team is very helpful!
Developer reply ·
Thank you for the great review! We're thrilled to hear that you found the installation and management easy! 🙌 Our team is always here to help, and your feedback means a lot to us! If you have any questions, feel free to reach out! 😊💖
This is my primary shipping application - the features are good, but there seems to be an issue approximately 1 in 15 to 20 times you go to use it. Most of the issues stem from Shipstation Connect as I use a mac. I've spoken to them and they agreed this app is problematic. It works, just not all of the time and needs to be reconnected frequently. The service is powerful, but you need to be patient and it's difficult to count on.