ParfumGroup
Germany
Reviews (7)
An interesting way to engage with customers and add a small boost to your conversions. Was easy to customize and even if you need something a bit out-of-the box, their support was willing to add it for us.
Great for staying compliant with EU's sale price regulations and the longer free trial really let's you get comfortable with the app first and ensure price tracking is correct. Not only that but sale price transparency also increases customer trust in us as a brand.
Great support, they made all the design changes that we asked for very quickly and were always very helpful.
We replaced a messy stack of tools with Releva and finally have customer data + campaigns in one place. ROAS is up and we’re spending way less time fixing integrations. Retention improved within the first month - the automated flows are genuinely smarter than what we had. Feels like we’re getting more repeat orders without constantly babysitting segments. Their team is also very helpful and acts very fast!
Since installing the app, we've transformed our pricing approach. We mainly use the plug-and-play rules for sales velocity to optimize margins and price test discounts or higher prices. The support was extremely helpful in the setup process and especially Mik, who helped us with a small customization.
Developer reply ·
Thank you for your review!
Great Support Team - very reliable. Quick and easy solution. I highlz recommend this app.
ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!
Developer reply ·
Hello There, Thank you for your positive feedback! We're thrilled to hear that you find our app very helpful. Our support team does its best to be always helpful, fast and on point while our tech team works hard to make sure that our features are user-friendly and effective. All the Best, Zipchat AI - Support Team