Purenso Select
India
Reviews (5)
I am writing regarding the [SR Trial 6 V1] profile we created in the Shopify Shipping and delivery settings. We noticed that not all of our products are showing up within this file. Could you please clarify why some products might be missing or how we can ensure all items are correctly synced? Let's do a little call to investigate that?
we are fedup from currency converter, due to this app we have uninstalled our previous app, we tried to communicated with the team earlier as well but they said check in your hand, what the point of this app while we cant solve tiny issues of client itself.
Developer reply ·
We’re truly sorry to hear about your frustration. We completely understand how important it is for issues to be resolved quickly and clearly. Our team has already reached out several times to clarify and resolve your concerns, but we haven’t been able to hear back from you yet. Please know we remain committed to helping, our support is available 24/7, and we’d be glad to continue assisting once you reconnect with us.
We are using this app more than 2 years and our experience is so good with them, they solved our issues well. Thanks for helping us
Developer reply ·
Hi Reema! We’re a super small team, so no live chat (yet!) - but we do reply quickly by email. I checked and saw we resolved your issue promptly after your first message. I'm grateful that you’ve used the app for 3+ years, and we’re always here to help if anything else comes up. Thanks for your feedback!
Worse customer support.
They have best support team, they did alot of efforts to solve the issues, I like the way they communicate without any hassle.
