Dragon Novelties
United States
Reviews (2)
Never been appalled at the lack of training their support team has - simple troubleshooting and they cannot figure out how to manage an app. They just ignore the problem when bigger problems arise. I would not recommend this company for anything. They need to focus on services rendered instead of charging people Hey there, Just to clarify, this app is 100% free as stated in the title of the app. Our support worked to fix your issue, however, you refused them access to your store and therefore gave no path to resolving the issue. I think the other 75 five star reviews will testify to a team that dedicates itself to giving customers like yourself extremely high value for a free app. As always, we would be happy to have you back and are available to assist you through email or live chat with any question or concern if you decide to use the app in the future. Aaron, Product Manager
Very Faulty - it works only when it decides it wants to work. There are countless products that will not shift over - and your customer service tabs are not working they are broken
Developer reply ·
Update 18/1/2021: After sending 4 follow up emails we had still yet to get a reply from you in regards of your issue. Kindly contact if you require any further assistance. Thank you for your review. We are still pending your email reply in regards to your issue with the Coming Soon feature. The email was sent to the email address that starts with "store". The Pre-Order Manager uses the Shopify API. Any products that is imported to your store will show up on our app.
