Jiby Dog Crew
United States
Reviews (4)
The agent, Joseph provided an exceptional experience with his outstanding customer service. His assistance in integrating my Shopify and Etsy systems was invaluable. From start to finish, Joseph was incredibly helpful, ensuring every step was smooth and efficient. His expertise and dedication were evident as he swiftly addressed all my queries and concerns. I was thoroughly impressed by his professionalism and willingness to go above and beyond to assist me. I highly recommend this app to anyone seeking reliable Shopify and Etsy integration support. Five stars all the way!
There are tons of bugs with this app. It doesn't make sense this app has 4.9stars because nothing is working. Most of these reviews must be fake. First of all, the chat bubble takes a full 9 seconds to load and support says this can't be fixed. Customizing the bubble or settings does not work. An error message pops up when you try to send a message through the chat bubble. The Mobile bubble button does absolutely nothing. Support is not helpful. It just simply does not work.
Developer reply ·
Hello Jiby Dog Crew Team, Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had. Recently, Facebook has made some changes on their side which have affected a lot of our app loading, our team is still working to deal with those changes and we will keep you posted on this. The conflict between our app and your theme also made the change not successful as we explained to you before and it's fixed. Regarding the error message that pops up, unfortunately, this is also a Facebook issue that happens on some pages, and they do not state clearly the reason behind it. This definitely doesn't sound like the service we try to provide to our customers as we completely understand how frustrating it can be to take the time to complete an app for it to be unsuccessful. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
We are using this app for custom dog tag entries and the app really works well and great support!
This app has lots of features and great support! Very easy to use plug n play. Great value for the price of the paid plan.
