Mideast Grocers
United States
Reviews (6)
The billing is incredibly misleading. The pricing is based on the total number of Shopify orders, not just the orders processed through the app. When I raised this with support, they simply pointed me to an article about their pricing. Why not be upfront about it from the start instead of resorting to these bait-and-switch tactics? I wish Shopify would enforce clearer pricing structures with their developers. What difference does it make how many orders my store gets if I’m not even using the app? To make matters worse, support almost seemed to encourage me to leave a negative review.
Developer reply ·
Hello, Thank you for your feedback. We're truly sorry to hear that you're not satisfied with your experience. We take all concerns seriously, and we've already reached out to you to work together on a solution. Our goal is always to provide the best service and ensure that any issues are promptly addressed. Please feel free to contact us if there’s anything further we can do to assist. Kind regards, Team Shop Circle
Great app and support. Thank you!
Ron was very responsive and acted quickly with all my requests. Top notch service for an awesome app.
Great support and great app. I have used CedCommerce and was very pleased with it and I decided to give it another go with a new store. So far very please with this app. No other app comes close.
I cannot say enough about this app and the value is adds to your store, all at a great price. The support team is awesome. They have never failed to cater to any of my inquiries or needs. I use Vitals on all my stores as it is Vital for my business. If you are on the fence about this app, just get it and you will not be disappointed. What is even more awesome is that they are always improving it.
Great app! been using it for years on all my sites including latest mideastgrocers.com. Very simple and straight to the point. It just works!
