Zeka Saddle Co.

Hi there, We are sorry to hear about your experience. The records of your account shows the date of subscription. Please also note that Syncee does not have the ability to charge accounts on its own. Charges occur when a subscription plan is selected and confirmed through Syncee’s and Shopify’s checkout system. The subscription is managed by the store owner and all charges are tied to the chosen plan. If you have any questions about managing or canceling your subscription, our support team is always available via the in-app chat or at support@syncee.com to assist.