Syncee Premium AI Dropshipping
by Syncee
View in Shopify App Store ↗Reviews (531)
Benjamin was very patient all the way until the problem was solved.
Good
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you are happy with Syncee. If you need any assistance, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.
Andras was professional and quick with responding . Super satisfied with the support I received !
Developer reply ·
Hi there, Thank you so much for your positive review! We are delighted to hear that you had such a good experience with our support team. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Our team is always happy to help.
helpful and nice
Developer reply ·
Hi there, Thank you so much for your positive review! We are happy to hear that you had a good experience with our support team. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Our team is always happy to help.
Developer reply ·
Hi there, We are sorry to see your review. We would appreciate the opportunity to better understand your feedback. Our support team previously assisted you with your order and answered your questions about the next steps. If there is anything else we can help clarify, please do not hesitate to contact us via our in-app chat or at support@syncee.com. We are always happy to help.
best
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you are happy with Syncee. If you need any assistance, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.
First order. See What happens.
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you are off to a good start with Syncee. If you need any assistance, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
nice
Developer reply ·
Hi there, Thank you for your positive review! We are happy to hear that you have had a good experience with Syncee. If you need any assistance, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
I am a new store owner with limited funds. Syncee was the only app that offered a truly free supply chain. No hidden subscription, just pick items and push to your store with pricing. I will provide an update on how well this app worked for my store.
Andras helped me change my email address quickly and smoothly. Thank you!
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that our support team could assist you quickly and make the process go smoothly. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.
Developer reply ·
Hi there, We are sorry to see your review. We would like to better understand what led to your experience and see how we can help. Our team has reached out to you directly. We are always here to answer your questions and help you find the right solution. You can also reach us anytime via our in-app chat or at support@syncee.com.
This has made managing products from different suppliers much easier. I like how straightforward it is to find products, import them into the store, and keep inventory and product information updated. The automation saves a lot of time and reduces the need for manual updates. Overall, a very convenient solution for keeping a dropshipping store organized and running smoothly.
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that Syncee helps make your daily work easier and saves you valuable time. It is great to know that our platform supports you in managing your store more efficiently. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.
Our first experiece was not great but with time, the vendor delivered and the system ran very smoothly.
Developer reply ·
Hi there, Thank you for your feedback. One of our colleagues has already reached out to you directly, and we appreciate you taking the time to get back to us. Clear communication and finding the right solution for any difficulties our users may face are very important to us. Whenever you have a question or need help with Syncee, our support team is available and always happy to assist. You can reach us anytime via our in-app chat or at support@syncee.com.
Developer reply ·
Hi there, We are sorry to see your review. We would like to better understand what led to your experience and if there is anything we can help you with. Please reach out to us and let us know what happened. Our support team is always available to answer your questions. You can contact us via our in-app chat or at support@syncee.com.
Best system I found, very helpful and easy
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you find Syncee helpful and easy to use. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Our team is always happy to help. Happy selling!
didn't have enough time to try it - trial is three days so no opinion
service and support is good. This is a reliable Dropshipping company
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you are happy with Syncee and the support provided by our team. It is great to know that you find Syncee a reliable solution for your business. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.
Easy to move around in; to change things; to update things and to push to the store--I like the unusual products that are new and trendy1
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you are having a great experience with Syncee and that our platform is a good fit for your business. If you need any assistance, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.
Developer reply ·
Hi there, We are sorry to see your review. We would like to better understand what led to your experience. Every feedback is important to us, and we would like the opportunity to discuss the situation with you. We will do our best to help and find a solution. Please do not hesitate to contact us via our in-app chat or at support@syncee.com.
I have experience in customer service, hospitality, retail, and e-commerce. I have worked with online sales, order processing, and customer support. I am a quick learner, reliable, and able to work well both independently and as part of a team. I am always eager to learn new skills and provide excellent service to customers. If you have little or no formal experience, you can write: I am motivated to learn and grow. I am hardworking, dependable, and willing to take on new challenges. I learn quickly and am committed to providing excellent service and contributing positively to the team.
Developer reply ·
Hi there, Thank you so much for your positive review! We truly appreciate your support. If you need any assistance, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.
"they are scammers" I am writing this review to share my real experience so that other retailers understand the risks I faced. I purchased a Syncee subscription for around **$100 per month** because I expected reliable suppliers and professional support. Unfortunately, my experience with the **EP Light** supplier was extremely disappointing. The supplier advertised a **7-day processing time**, so I accepted customer orders on eBay and placed the following paid orders through Syncee: * Supplier Order **#24578** (Syncee Order **#9813**) * Supplier Order **#24613** (Syncee Order **#9910**) * Supplier Order **#24615** (Syncee Order **#9932**) * Supplier Order **#24616** (Syncee Order **#9933**) After I paid for these orders, nothing happened. The orders remained unfulfilled well beyond the promised processing time. I repeatedly contacted the supplier through both email and the Syncee chat system, but I received little or no response. At the same time, I noticed that the supplier increased the product price after my orders had already been placed and paid for, while my paid orders were still waiting to be processed. Because of these delays, my customers started asking where their orders were. Some customers opened eBay cases against me because the promised delivery time had passed with no tracking information. As a result: * My eBay payments were placed on hold. * My seller performance and account health were negatively affected. * My business reputation suffered. * I spent weeks dealing with customer complaints instead of growing my business. I contacted Syncee many times. Their support team repeatedly told me they were contacting the supplier and asking them to fulfill my orders. Days turned into weeks, but there was still no proper communication from the supplier. Eventually, I was informed that the supplier had inventory issues and I was advised that I could request a refund. However, no refund was provided by the supplier. Since there was still no resolution, Syncee advised me to contact my bank and file a chargeback because the payment had been made directly to the supplier. I followed that advice and my bank temporarily refunded the disputed transactions while investigating the case. Only after all of this happened did the supplier finally ship and deliver the orders—weeks after the promised processing time. Because the orders were eventually delivered, on **23 July 2026** my bank reversed the temporary refund and deducted the money from my account again. Although I ultimately received the products, the damage had already been done. I lost valuable time, my customers lost confidence, my eBay account was affected, and I had to go through a stressful dispute process because the supplier failed to meet the advertised processing time and failed to communicate properly. To be fair, the Syncee support team did respond to my emails and escalated the case internally. However, as a paying customer, I expected suppliers on the platform to be monitored more effectively so situations like this would not continue for weeks. Based on my experience, I cannot recommend the **EP Light** supplier. I also believe Syncee should strengthen its supplier verification, performance monitoring, and communication standards to better protect retailers from situations like the one I experienced.
Developer reply ·
Hi there, We are sorry to read your review. Thank you for taking the time to share your feedback. We appreciate hearing about our users' experiences, as it helps us continuously improve and monitor the suppliers available on our platform. Syncee has been supporting retailers and suppliers for 10+ years, and our customer support actively and determinedly helps merchants. Throughout your case as well, our support team stayed in touch with you, followed up with the supplier, and did their best to help move the case forward. As discussed during our communication, we refunded your Syncee subscription fee. Supplier order payments, however, are made directly to the supplier. Syncee does not collect these payments or participate in the fulfillment and shipment of the products. These are managed directly by the supplier, who is also responsible for any related refunds. We also appreciate feedback about our suppliers. If you would like to share your experience with this supplier, you can do so directly on their Storefront page within Syncee. Feedback like yours helps us continuously monitor supplier performance and supports other retailers when making their decisions. If you have any further questions, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
The app is easy to maneuver and fun to use. Today I have to cover postage for fulfillment of an item bought at the Jeddy Store and I'm good about my site options and accountability. I thank syncee.com for updates of to keep in tune to what I have to do to be of customer expectations. Excellent job!
Developer reply ·
Hi there, Thank you so much for your positive review! We are happy to hear that you find Syncee simple and easy to use. If you need any assistance, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help. Happy selling!
Very good
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you are satisfied with Syncee. If you need any assistance, please do not hesitate to contact us via our in-app chat. Our support team is always happy to help.
Developer reply ·
Hi there, We are sorry to see your review and would like to better understand what led to it. We reviewed your recent activity and could not identify any outstanding issues. If there is anything that did not work as expected, please let us know. We would be happy to look into it and help. Please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
Developer reply ·
Hi there, We are sorry to see your review and would like to better understand what led to your experience. We previously reached out to you to better understand the situation, but we have not heard back yet. If there is anything we can help with, we would be happy to assist and find a solution together. Please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
great. easy
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you find Syncee easy to use. If you need any assistance, please do not hesitate to contact us via our in-app chat. Our team is always happy to help.
Developer reply ·
Hi there, We are sorry to see your review. We would like to better understand what led to your experience. Please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help and will gladly look into any questions or concerns you may have.
Did not do what we needed so am uninstalling the app. Shipping from Canada to US would never work correctly.
Developer reply ·
Hi there, We are sorry to read your review. Shipping options can vary from supplier to supplier, and we generally recommend working with suppliers located close to your target market. Syncee offers a large selection of US suppliers, and you can also work with Canadian suppliers that provide shipping to the US. If you have any questions about choosing a supplier or their shipping options, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
This is a good app, I have been using it since I opened my stores. I have never had any problems with drop shipping, or any of the products. The products are inexpensive and they are priced right, and the items are nice. I would recommend this app to anyone who is starting out in drop shipping for the first time.
Developer reply ·
Hi there, Thank you so much for your positive review! We are happy to hear that you have been using Syncee since launching your stores and that you have had such a positive experience with our products and suppliers. If you need any assistance, please do not hesitate to contact us via our in-app chat. Happy selling!
THE SHIPPING IS TOO HIGH IT ALOST DOESNT SEEM WORTH THE PRICE
Developer reply ·
Hi there, We are sorry to hear about your experience. We can see that you were already in touch with our support team regarding your order, and we were able to clarify the situation. We also noticed that your order has since been fulfilled by the supplier. Please note that shipping costs are set by each supplier individually and can vary depending on the products and destination. If you have any questions about shipping costs or choosing a supplier, please do not hesitate to contact us via our in-app chat or at support@syncee.com. Our support team is always happy to help.
Developer reply ·
Hi there, We are sorry to see your review. Our team is always here to help, so if you have any questions about using Syncee, please do not hesitate to contact us via in-app chat or at support@syncee.com. We would be happy to assist you and do our best to find a solution.
Le traitement était finalement rapide (correction de l'avis). Le problème est que la commande ne s'affiche pas en traitée depuis le temps. Mais l'essentiel est que la clientèle est reçu sa commande en seulement 3 jours, donc ça va. Il s'agit seulement d'un problème d'actualisation du traitement de la commande, même 1 mois après
Developer reply ·
Bonjour, Merci pour votre avis. Nous sommes heureux d'apprendre que vous avez eu une expérience positive avec notre équipe d'assistance. Si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter via le chat intégré. Notre équipe se fera un plaisir de vous aider.
A great app and website! I’ve managed to fill my store with a wide range of products due to the number of suppliers they have. It’s so easy to upload products and keep track with stock. Once I get a sale from a customer and I purchase the item on Syncee the shipping information is automatically added and email sent to customer, I don’t have to lift a finger. I’ve also had a couple of issues in the past and their customer service is brilliant. Highly recommend!
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that Syncee is helping you manage and grow your store more efficiently. We are also pleased to hear that you had a positive experience with our support team. If you ever need assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!
Highly convenient and easily manageable.
Developer reply ·
Hi there, Thank you so much for your positive review. We are happy that you are satisfied with how Syncee works. In case of any questions, our support team is always there for you. Happy selling!
ogni volta che devo evadere un ordine mi fa impsazire se io pago il fornitore con il vostro canale perche voi non fate evadere questi ordini io non capisco per farmi perdere tempo e la facia davanti ai clienti ,a voi non interesa visto che avete preso soldi in anticipo per un ano ,ma arriva anche ano prosimo come m9i avete voi tratato coci rinuopvo anche io con voi e vi consiglio anche ai miei amici poi di avere clienti come voi fate perdere a me la facia e i clienti non meritate ne anche quela stela che vi ho dato ma non si poteva mandare senza nesuna stela grazie ancora per farmi tribulre e perdere i clienti
Developer reply ·
Ciao, Ci dispiace sinceramente leggere della tua esperienza e comprendiamo la frustrazione che hai descritto. Vorremmo chiarire che gli ordini non possono essere evasi automaticamente finché il pagamento al fornitore non viene completato. Questa informazione è indicata anche nella pagina dell'ordine Shopify. Tuttavia, tutto ciò che devi fare è pagare l'ordine direttamente al tuo fornitore tramite Syncee: non è necessario inserire indirizzi, aggiungere prodotti manualmente o ricreare l'ordine. L'ordine è già pronto e, una volta completato il pagamento, il fornitore inizierà l'evasione. Non sono richieste ulteriori azioni né su Shopify né altrove. Syncee non gestisce il denaro dei tuoi clienti. I commercianti pagano direttamente i fornitori e, di conseguenza, il pagamento al fornitore richiede la conferma del commerciante. Syncee non raccoglie né trattiene questi fondi. Abbiamo visto che il nostro team di supporto ti ha già assistito e spiegato il funzionamento del processo. Comprendiamo che preferiresti una soluzione completamente automatica e stiamo continuamente lavorando per rendere la gestione degli ordini ancora più semplice. Ti ringraziamo per il feedback e restiamo sempre a disposizione tramite chat o email qualora avessi bisogno di assistenza.
syncee ai drop shipping is one of the best choices to start
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you see Syncee as a great choice for starting with dropshipping. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!
I have unsubscribed this app, yet they are still charging me monthly. This app must not be allowed by Shopify to take advantage of our bank information.
Developer reply ·
Hi there, We are sorry to read your review and understand how frustrating unexpected charges can be. Our colleague has already reached out to you regarding this matter, and we kindly ask you to reply to the message so we can review everything together. Based on our records, the Syncee app and the related subscription were canceled on May 25, when the app was uninstalled from your store. The latest charge we can see was for the billing cycle running from Apr 28, 2026 to May 28, 2026, which had already started before the app was removed. If there is anything unclear or if you have additional details you would like to share with us, please feel free to reply to our colleague’s message. We are happy to help and take a closer look at the situation together with you.
Developer reply ·
Hi there, Thank you for choosing Syncee. We would like to better understand your rating, however, we could not find any previous communication from you regarding this matter. One of our colleagues has already reached out to you, please feel free to reply there so we can help further. You can also contact us anytime via our in-app chat or at support@syncee.com. Our team is always here and happy to help.
This app has been a dream to work with so far and is assisting us with growing our product offering outside of our physical locations. The team is wonderful to work with and provides top notch support very efficiently.
Developer reply ·
Hi there, Thank you so much for such a positive review! We are glad to hear that Syncee is helping you expand your product offering and that you are satisfied with our support team. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!
Benjamin from Syncee, provided for me excellent service, fast, reliable, really exceptional!
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you had such a good experience with our support and that our team could assist you quickly. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat.
Intuitive and easy to learn. Has good support.
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you find Syncee easy to use and that you had a good experience with our support team. If you need any assistance in the future, please do not hesitate to contact us via our in-app chat. Happy selling!
The app is fast easy but I have only one suggestion if dropshippers get more products before subscription or minimize the subscription fees for new joiners as we are new to the business and impressed to get more time to get more customers
Technical issues and complicated . 2 in 1 .
Developer reply ·
Hi there, We are sorry to read your review. After checking your account, we could not find any recent message from you. Please note that our support team is available for all users of Syncee, including those on the Free plan, and we are always happy to help with technical questions or setup difficulties. You can reach us anytime via our in-app chat or at support@syncee.com, and our team will gladly assist you.
When I can setup to process, pay, and ship orders automatically it will be five stars.
VITESSE360.COM
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that you are satisfied with Syncee. If you need any assistance, please do not hesitate to contact us via our in-app chat.
Benjamin was very helpful and supportive. He responded professionally, explained things clearly, and made the support process feel smooth and reasurring. I really appreciate his help and friendly service.
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that our support team could assist you and that everything went smoothly. If you have any questions in the future, please do not hesitate to contact us via our in-app chat. Happy selling!
I'm still working through the automated fulfillment setup and configuration - quarks along the way
Developer reply ·
Hi there, Thank you for your positive review! We are glad to hear that you are exploring the features Syncee offers. If you need any assistance, please feel free to reach out to us via our in-app chat.
terrible service and support
Developer reply ·
Hi there, We are sorry to read your review. We would really like to understand what may have caused this experience, however, we could not find any details or prior message from you regarding the issue, neither via email or chat. Our team has reached out to you via email to follow up, and we would appreciate it if you could reply there so we can better understand the situation and assist you.
$$$
Developer reply ·
Hi there, Thank you for your feedback. If you need any help with using Syncee or have any questions, please feel free to reach out to us via our in-app chat. We are always here and happy to assist you.
Thank you for your dedication and prompt response to solve my issue. I will definitely come back for more support
Developer reply ·
Hi there, Thank you so much for your positive review! We are glad to hear that your issue was resolved and that you were satisfied with our support. If you need any assistance, please do not hesitate to contact us via our in-app chat. Happy selling!
Using Syncee for 3 months - Support is inadequate and app is malfunctioning For the past 2 weeks, despite correct settings (import lists set to inactive), the app continues uploading products with 0-stock variants to my store. This results in 2+ hours of daily manual cleanup work. The scale of the problem: 26 products with 119 zero-stock variants keep re-importing Manually deleted 7+ times - they reappear every time Import lists confirmed inactive - app ignores the setting Support response: Two weeks of the same copy-paste message: "Can you test? We'll have tech look into it." No investigation, no timeline, no resolution, no follow-up. Business impact: 28+ hours wasted on manual deletions (2 hours/day × 14 days) Polluted inventory data Cannot trust the app's basic functionality Half my store runs on Syncee - cannot uninstall despite app failure This is not a minor bug - it's a core feature (import controls) completely failing. The lack of urgency from support makes it worse. I've provided screenshots, detailed reports, and clear reproduction steps. Still no fix, no ETA, just generic responses. Would not recommend until they fix basic import controls and improve support responsiveness.
Developer reply ·
Hi there, We are sorry to read your review and understand how frustrating this situation might have been. While issues can occasionally occur with technical platforms, we addressed and fixed them on the same day you reported it. Our support team has also been responding to you in a timely manner with no delays. Please feel free to message our support team via in-app chat or at support@syncee.com if you have any further questions. We are here and always open to help.
De beste service! De producten zijn van super goede kwaliteit, ik raad Syncee zeker aan!
Developer reply ·
Hallo, Hartelijk dank voor je positieve beoordeling! Fijn om te horen dat je tevreden bent met zowel de kwaliteit van de producten als onze service, en we waarderen je aanbeveling. Als je vragen hebt, neem dan gerust contact met ons op via de chat in de app.
We had a very disappointing experience with Syncee. We encountered multiple technical issues, including order search problems, fulfillment complications, and Shopify integration inconsistencies. More concerning, however, were product authenticity and IP-related issues involving items sourced through their platform. As a retailer, IP compliance is extremely important to us, and having trademark-related issues or potential related complaints for their supplier-sourced products is unacceptable. We reported these concerns several times and requested support, cancellation of our subscription, and a refund due to the lack of usable value from the app. Unfortunately, despite multiple emails and follow-ups, no refund was initiated and the matter was not properly resolved. We rely on transparency, supplier verification, and reliable system performance. Based on our experience, Syncee did not meet these expectations, and the lack of resolution ultimately harmed our business operations. We hope the company improves its supplier vetting process, IP compliance oversight, app technical abilities & Shopify integration, and customer support responsiveness moving forward.
Developer reply ·
Hi there, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not meet your expectations. First, we would like to clarify that Syncee is a paid subscription-based platform, not a free service, and your account actively used the app during the subscription period. However, our team have already issued a refund previously which might take a few business days as it depends on Shopify's processing. Regarding your concerns: Syncee operates as a B2B marketplace platform that connects retailers with independent suppliers. We require our suppliers to comply with our policies and applicable laws and they go through a deep vetting process before they could go live on our platform. However, retailers are responsible for selecting products and ensuring they meet their own business and compliance requirements. As for the technical issues mentioned, thousands of merchants use our integration successfully every day. However, we understand that technical challenges can occur depending on store configuration and workflows, and our support team is always available to assist with troubleshooting. We are constantly improving our platform, supplier standards, and support processes based on user feedback. We regret that we could not fully meet your expectations this time. If you would like to discuss your experience further, please feel free to reach out to us directly via support@syncee.com. We are here for you.
