Bag of Bones Barkery
United States
Reviews (2)
We've been with Shopify for a while now, and I have to say - we've had our share of run-ins with bad support from apps on various occasions. I'm happy to say that Appointo is NOT one of those instances. They have been incredibly responsive and supportive over the past week as I work to figure out our process for our new event and how I want Appointo to perform. Priyanshu has been very patient with me as I ask a ton of questions and seek clarification. In order to ensure success, Priyanshu not only hopped onto one, but two, Google Meets with me so that we could go through my settings individually to make sure everything was set the way we needed it to be so that our site performed properly. I really could not have asked for better support, which I appreciate. And, they're available 24/6 (off on Sundays), which I really appreciate. Whether through chat in their app dashboard or via email, they've been great. Highly recommend.
Bold Subscription service has always been top notch for us. We have ZERO know-how when it comes to this stuff, and each time we have a mini-crisis, they're always there to help. Today, my customers couldn't view their My Subscriptions page. I popped onto live chat and both Nir and Guarav looked into the issue, asked relevant questions and got us up and running again in no more than 15 minutes. Amazing. I can say with certainty that Bold apps have some of the best service of all of my app plugins with Shopify. Plus, it runs smoothly, so that's a big plus! Thanks Nir and Guarav for making this is a much less stressful experience.
Developer reply ·
Thank you for your kind review. It makes us happy that Nir was able to help you with your mini-crisis. We are always here to help no matter how big or small the crisis is. Thank you for choosing Bold!