← Merchants

Hooked Coolers

United States

Reviews (3)

★★★★★
Shopify

I can't say enough about this app and the CEO, 10/10. First, our previous in cart upsell was only converting around 18-20%, now we are on average hitting 25-30%. The biggest reason I like this app was how clean, responsive and fast it is on Mobile. You will not regret installing this app. @Zoorix, please continue to keep up the great support, app speed and having high add to cart % :)

Developer reply ·

Wow!! Thank you so much for taking the time to write this detailed review and share this great experience with the app 🙏🙏 means a lot for us and much appreciated! 🤗 💐

on Zoorix: Bundles & Cross Sell · 9 days using the app
★★★★★
Shopify

I highly recommend this review app. Although it is a little pricy, it is well worth it with all the integrations it has. Automatically requesting reviews (they have collected over 400 reviews in the last couple weeks), automatic approve reviews greater than 4 stars, no lag in page loading speed, FB review tabs, and the list goes on. They even scheduled a 1:1 call after a couple weeks for a check-in. 10/10 for support and ease of use. I left Ali Express Reviews as this caused multiple site loading time speeds and thousands of dollars in lost revenue. At one point Ali Express Reviews had page loading speeds >15 seconds, now with Loox we have 1-2 seconds for full page loading times. Keep up the great support, amazing products and fast reviews!

on Loox ‑ Product Reviews App · 14 days using the app
★★★★★
Shopify

Ali Reviews caused over 20% drop in sales in last two days which was from page speed loading time of almost 12 seconds from our previous 1-2 seconds. Shopify couldn't figure this out over the last two days but finally found it the issue in the code for AliExpress. I'm sure many other customers were affected. Please fix.

Developer reply ·

Hello Chris, I'm Kate from FireApps Customer Support Team, and I am so sorry for the inconvenience that caused to you. Since you are having an active live chat with my colleague, Johnson, please help to continue working there. Also please note that there is a pending request from your side to provide us a Collaborator account for further checking. Regards, Kate

on Ali Reviews: AI Product Review · Over 1 year using the app