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Stemcell Science Shop

United States

Reviews (3)

★★★★★
Shopify

Having regular check-ins with a dedicated team of experts sets seguno apart from other email marketing apps

Developer reply ·

Hello, and thank you for leaving us 5-stars! We're happy to know you've been enjoying your Seguno experience lately and that our team has been a crucial part of that. Keep crushing it :)

on Seguno Email Marketing · 5 months using the app
★★★★★
Shopify

Paywhirl gives you full control of your subscription model, allowing you to customize your workflow and your customers' experience exactly how you want. We've tried the other subscription apps, but they all had limitations that Paywhirl did not. Plus their support team is very responsive, and they release new features all the time.

on PayWhirl Subscriptions · Almost 4 years using the app
★★★★★
Shopify

1. It charges you for every order--even POS orders which don't require shipping. 58% of my sales are in-store. Insanely unethical to automatically charge *shipping* offsets for *non-shipping* sales. 2. It seriously inflates your numbers. I made 640 sales in the last 30 days, and was charged for 907 orders. (again, about 370 of these orders didn't require shipping). 3. The history graph shows I had nearly 200 sales *in one day* a few weeks ago. I actually had 29...and only 6 of those required shipping...and only 5 of those had shipped at this point. So I paid nearly $0.15*200=$30 in carbon offsets for 5 shipments for that one day. 4. The app ambiguates "orders" and "deliveries". Per my Shopify reports, I only had 288 "deliveries" in the time it claimed I had 907. Shopify, these infractions erode what little trust people have in environmental practices. I am happy to remove this review if you refund my inflated fees...including Planet fees for all POS orders. My company has been carbon neutral for years, and will continue to be so for sometime thanks to the overages I've paid using Planet.

Developer reply ·

Thanks for reaching out. You definitely shouldn't be getting billed on POS orders and we will gladly refund you all of those charges. Our team has already reached out and we will get your bill and refund sorted asap.

on Shopify Planet · About 2 years using the app