Rabbitgoo
Hong Kong SAR
Reviews (2)
Terrible support
Developer reply ·
Thank you for sharing your feedback. I apologize for the experience you encountered, as it falls short of the standard we strive to deliver to our users. We value your insights and want to ensure that your concerns are fully addressed. As part of this commitment, a member of our support team has already reached out to you by email, and we will work diligently to resolve any issues. Our goal is to make sure you feel fully satisfied with our services. Please remember that our Support Team is available 24/7, ready to assist you via live chat on your account or at support@aftership.com for any further questions or concerns. Warm regards, Team AfterShip
I recently had the pleasure of using the Judge.me review plugin for my online store, and I must say it exceeded my expectations. The user-friendly interface and robust features make it an invaluable tool for gathering customer feedback. What truly sets Judge.me apart is their exceptional customer service. I encountered an issue during setup, and Felix from their support team went above and beyond to assist me. He dedicated an entire afternoon to patiently guide me through the resolution process, demonstrating both expertise and a genuine commitment to customer satisfaction. Thanks to Felix and the Judge.me team, my experience has been nothing short of fantastic. I highly recommend both the plugin and the outstanding customer support they provide.
