Abate
Norway
Reviews (3)
Absolutely perfect. Everything about our experience with using Junip so far has been stellar. It's easy to set up, the widgets are easy to customize, there are out-of-the box integrations with Klaviyo and Gorgias and the onboarding has been really, really good. I highly recommend using Junip!
We've used this app for a few years now and we've never had any down time. It works effortlessly and is easy to set up. Most importantly the customer service is quick and efficient. I can warmly recommend the app.
The app generally works well for us. The support is no more than ok. We asked for a simple thing like changing the font, but got turned down. After a while we figured it out ourselves, even though we have no coding skills. Should have been an easy fix.
Developer reply ·
Hey there, Thanks for your review! We are sorry that you did not have a great experience with the support team. Changing the font can easily be applied under the Edit menu of the feature (email template, signup form, product page button) that you wish to change it on. If the font is a custom one, then we would need the referencing the external style sheet. I would recommend finding your font, or one suitable here: https://fonts.google.com/. We would then add this link in the head of the app from our end. I hope that this experience did not deter you from reaching out to the support team. If you ever need any assistance, please feel free to reach out! We are always ready and willing to help 😊! Cheers, Back in Stock Support Team
