Amp Back in Stock & Preorder +

As a boutique brand with limited runs of goods, AMP has been extremely useful in helping us both secure extra revenue with restocks on products but also defining how much to make. After nearly 10 years of use, it is an indispensable tool for our brand

Our company has used Back in Stock (AMP) for 5 years and honestly we can't fault it. The automatic notifications to our customers works so effortlessly, so we don't have to do any work from our end! It's a win win. Highly recommend this app if you're thinking about it.

We've been using AMP Back in Stock | PreOrder for two days, and my experience has been great so far! Special thanks to Leslie from the AMP Experts team for her patience, guidance, and friendly approach. She helped us understand how the app works, particularly its email settings and custom domain configuration, explaining why things are set up the way they are. We're still learning the app's features, but the support we've received has made the process much easier and more enjoyable. Looking forward to exploring more of what the app offers! Highly appreciate the excellent customer support!

We’ve been using AMP Back in Stock for years. We’ve tried a few alternatives, but this remains our favourite. The team is responsive and always happy to connect, work through ideas and explore improvements. The first-in, first-out notification controls and the flexibility to customise templates with HTML and Liquid are standout features for us. A great app backed by a helpful, engaged team.

We moved over from the Klaviyo Back in Stock, which wasn't working the way we wanted it to. We had an issue with compatibility during setup of AMP and the tech team was straight onto it and sorted it out for us. We now see considerable revenue from the app, and receive invaluable data on our stock and our customers. We look forward to the new updates coming soon.

Very responsive, friendly and helpful! Thank you

We’ve been using Amp Back in Stock & Preorder for a long time and it’s been a reliable part of our store. Setup was super easy, it does exactly what we need, and their support team has always been quick and helpful. Highly recommend!

This App has been great for us, We have inconsistent supply chains and so allowing customers to let us know their interest in a product that's out of stock and then they get an automated message as soon as we have it again. It's fairly seamless and the the team at AMP is easy to work with on any questions or feedback.

This app drives so much business for us and the CX is very quick to respond and assist with anything we need.

Leslie H was very helpful. She looked into my account and told me what had happened and how she had fixed the issue with unsent notifications. A quick, easy fix. Thank you!

Great customer service from Manny, I needed help to check why notifications were not sent, and he was quick and prompt, allowing us to recover all that lost sales!

Manny was very quick to come back to our inquiry and fixed the issue in no time. We really appreciate your help! The app has been one of our must-haves for our Shopify store and we are very happy with it too.

Excellent support and a great app. The support team was quick, clear, and very helpful in answering our questions. We felt confident moving forward with the app. Highly recommended!

I have been a long time user, but every time i need it to work, there's a problem. Maybe they should ensure that the thing works, promptly, without fuss, before adding new bells and whistles. Time to look for something else.

It’s working well, the support is particularly good. The app itself slightly misses the mark- but making it work!

Great app and support. Back in Stock drives sales!

great customer service even though the chat got disconnected.

I have received excellent customer support from Manny and Jay over the last few weeks using the APP. Manny has guided me through any questions I have had, and feedback to the developer team some suggestions I had, really happy with the service received :)

Customer service is kind, responsive, and helpful. Great experience.

急遽の確認でチャットを送ったら、すぐ担当者と繋がり原因を突き止めることができました。ありがとうございました

Mauro was responsive in implementing a task I needed help with on the app. He was knowledgeable about how to execute and guide me through the interface. With this app we were able to capture and communicate the specific needs of our customers.

Informative, understanding the situation and passing on info for future development.

app efficace et support rapide. je recommande

Easy to use and great customer service

So easy to use, and the customer service is top notch.

Used this app for around 4 years, and it hasn't disappointed. It's simple to set up and the team is responsive and helpful.

Leslie H. was amazing, she resolved my issue within minutes. Great help.

Love this! It is so easy to install and the customer service has been wonderful!

Excellent service and highly recommend. Leslie did a tremendous job providing personalized support and documentation regarding a new feature that’s being released so that we can be ahead of the curve. Very grateful and really appreciate the service continually being updated and approved. Keep up the good work!

I have been using this app for restock notifications for some time now. I am very grateful for the prompt and courteous assistance provided by the representative whenever any issues arose.

Great customer service! Very helpful and the app is great. I love how you can keep up with customers and refer them to different comparable products if the item they are waiting for isn't coming back. Also love using this app to see where demand is and what we should invest and continue producing.

Great app! We've used them for years.

サイトオープン前の無料プランから問合せにクイックにお応えいただき最適な環境を整えていただけました。ご対応誠にありがとうございます。オープン後プランをアップデートしLINE連携して効果を最大化させる期待を込めて。

Amp Back in Stock is an excellent app and great customer service, they are always available and quick! Thanks to Mauro!

Responsive customer service that provided me with the technical solutions I needed to resolve my issue. Thank you to Mauro for his help.

Quick customer service and reliable apps. Thank you :)

Mauro me ha ayudado mucho y lo he resuelto rápidamente. Gracias

Great app. Great support. Will recommend anytime.

Good app and really quick to support when needed.

Really appreciated the support from Jall.F and Jay.C In helping get our back in stock notification looking aligned with the rest of our branding. Super quick and proactive responses. Thanks again!

Had a few bugs/issues, but Manny and the team at BIS sorted it out, good customer service :)

I've been using Back in Stock for 7 years and it's been a real money maker AND time saver for me. The tech support is very responsive.

Great customer service! Manny was responsive and very helpful with my question about the app.

Great experience overall! The app works well, and the customer service is responsive, helpful, and professional. Highly recommend!

Back in Stock is invaluable to our business. It gives our customers priority when we restock inventory and delivers alerts into their inbox immediately. Ultimately this yields more conversion for us. We love this app!

Great support experience. The team carefully investigated a browser-specific issue with the Back in Stock widget and escalated it to their technical team. Zeus provided a detailed explanation of the cause and answered all of my technical questions clearly. Very helpful and professional support.

Helpful and prompt. Appreciate the fast response to our questions. .

Really good customer service from Mauro! We had a little issue with how the button showed on our PDP, but it was fixed quickly!

I've had an issue with the localization and the back in stock button not working well, but Jay fixed it so quickly and helped a lot!

App glitches when customers trying to sign up for a notification. Requested a refund for one months subscription. No follow up after 35 days.

I needed help importing my US sign ups into my UK website app and Manny completed this for me within an hour with no questions asked! Appreciated the help so much and was done so quickly! Thank you Manny!!!!

stop charging me I'm no longer using this app i send a email thank you if you can fix that that would be great!

Handled my issue fast. Thanks for your help!

Very responsive and excellent company to work with! Highly recommend for your Shopify store!

Great!

Great app, have used for over 4 years now across 3 different Shopify stores, their live support has always been great and really quick at response and solutions! Thanks for Jay for recently helping out with an issue!

Jay was Helpful and patient. It is appreciated :)

Great support experience — Mauro was quick to respond and resolved all of our questions.

Support is amazing! They take any support requests seriously and were able to implement custom code for my needs in less than 24hrs. These are people that actually know there app and know how to manipulate it to your needs.

Manny was really helpful and wonderful to work with. He was extremely professional and knowledgeable about the platform. He resolved my issue very quickly and was kind and responsive.

Mauro was great, answered all of our questions. Thanks Mauro!

Our store enjoys using this app and we find their staff always friendly and willing to help us when we have any questions, particularly Leslie!

Manny was so helpful with making some updates we needed on the Back in Stock App for our site, will definitely keep using!

Leslie on the customer care team went above and beyond for us! Their team cares so much about what customers think that they ended up adding in a feature based on our support request!

Great app for if you have stock issues. Great support if something goes wrong

再入荷した商品の消化の初速に非常に役立っております。また蓄積されているデータを今後の商品開発やMD計画に大いに参考となり活用できるので重宝しています。また不明点は、チャットポッドを通じてサポートスタッフの方々が迅速に丁寧な対応をしていただけるので非常に心強いです。

The app has been very useful to our business. Some time ago it stopped working as it wasn't sending out the notifications that something was back in stock but I didn't really chase it up too hard. This week I got the team onto it and they were very responsive and found what was a very simple fix that I hadn't noticed. Nirali in particular was very helpful

Love this app. We have been using it for a while. Any issue we run into, they are very quick to respond! Leslie helped me this morning. Was very thorough!

great app, even better customer service

Great app. Allows customers to sign up to be notified by email when an out of stock product comes back in stock. Customer service is very responsive and easy to work with too. 100% recommend. Manny in support is awesome!

Good app. The customer service is really good to. They will help you with any issues you run into. Overall its pretty easy to use though.

So helpful and quick at replying! Even asked me to just email the CSV to them and they did the import for me. - Thank you Leslie and Chris for your help

Fast responses! Looked into my issue and was helpful right away!

Whatever you do, don't even think about downloading this app. You can't manage anything on your own; you need a customer representative for everything, but there aren't even any to contact. I send emails, and they only respond after three days. It's truly awful. Please don't waste your time using this app.

Great support & quick replies from Leslie, thanks!

Just started using this and works pretty seamlessly and they have rock star level customer support. Looking at you, Leslie!

Had great support when I first installed this app 6 years ago, however recent support experience has been disappointing. Support denied that their app was causing the issue I was experiencing, told me to contact Shopify support. Shopify support said it was highly likely the app was causing the issue, so went back to support who escalated it to Tier 2, whatever that means - still haven't heard anything two days later.

This app has done wonders in connecting our brand managers to our customer demand. We recently encountered an anomaly and reached out to their live chat assistant for advice and a possible explanation as to why our alerts were appearing more frequently. I was connected to Leslie H and her attentiveness and personable approach gave me all the answers I was looking for - She even explained things a couple of times over just so I made sure I understood! Exceptional customer service and a pleasure chatting to!

Leslie H. is so nice, she solved my problem very fast. I love this app!

Mauro was excellent in his support. It's a good service and good customer experience.

Works great! and chill chat rep guy! love it

Thanks to Mauro A. and Manny C. for quick support!

This app is so helpful and the staff has very fast technical support. Leslie H. fixed our button problem quickly with no issues.

I was going around in circles trying to fix an issue with Shopify Sidekick and finally admitted defeat and reached out to Amp's support. I didn't have to wait 24 hours for a reply, I didn't have to go through an AI chat bot, I immediately got the help I needed and within 10 minutes Manny had fixed the problem! Excellent CS team

Customer service is top tier and answered our questions very quickly! Happy we made this decision and would highly recommend them!

Easy-to-use and very practical app whenever you need support. Leslie has been incredibly helpful and responsive, making the whole experience smooth and efficient. Highly recommended!

I'm happy with the function of the app, and the price is fair for what it does. I needed some support and ask the support team for assistance with activating the app embed in a new theme we used, and bang! After I got back from lunch, it was done. So I'm overall happy with this app and would recommend it. Leslie Hernandez was the support staff that helped.

We've been using Back in Stock for years and it's been wonderful for our remarketing of products once they come back in Stock. Huge revenue implications for reprints of sold-out designs. We have this app on 20 of our stores- truly crucial to our operations... The new native embed app in the Shopify Admin has been a nice change. I've reached out to support a handful of times to bulk archive products and they were SUPER responsive to each request. Manny was great this time, top notch!

the best

Exceptional service - fixed a problem extremely promptly! Excellent app wiht a great support team.

Manny from Back in Stock is super helpful for answering questions and making sure things are running smoothly. 5 stars for Manny! 4 stars for the app- occasionally notifications do not fire automatically which prompts contacting customer service.

Very fast service!