Ezreal Armwrestling Club
Canada
Reviews (4)
The PreOrder Wolf support team, particularly Eva, has been fantastic! I reached out with an issue regarding delivery information not displaying correctly on my store. Eva quickly identified the source of the problem, another app conflicting with the settings, and provided clear guidance on how to resolve it. Her responses were prompt, detailed, and easy to follow. I truly appreciate the team's efficiency and dedication to solving issues. If you need reliable support for your preorders, this app and their team are a perfect choice. Highly recommend it!
Oliver was a fantastic help with the issues I had, they responded quickly and resolved my issue the same day. Over all the app is straight forward and easy to use!
Just delete this app, useless. It will make your cart page very very slow. Even reduce the sales. After their coding team "Optimized" the speed of our cart page. All the products variant drop down does not work anymore. And I do not know what their coding guy did. The facebook pixel does not even work anymore. All my facebook ads saying there is no event been verified. All the tracking are also effected. We are spending thousands dollars on fb everyday. They literally caused us thousand dollars lost since yesterday they installed the code. Do not use this app unless you want to lose money. I have tried to contact their support many times. They have never get back to me.
Developer reply ·
***UPDATE June 21, 2021 Hi Admin, Our developer team has just sent you an email regarding the issue. Could you please help check and let me know your thought? ----------- ***UPDATE June 18, 2021 Hi Admin, Our technical team has fixed the issue and reply to you via email and livechat system. Could you please check it? ----------- Hi Admin, Sorry for your unhappy experience with our app. Our team has just got back to work and investigating the issue for you. We will update you as soon as we find it out!
good customer support, app easy to use. took 10 min to complete the set up. best app i've used by far.