Preorder Wolf | Pre order now
by Boss Apps · launched
View in Shopify App Store ↗Reviews (491)
Great support experience. I asked if it was possible to show the pre-order shipping information in the cart, since customers could easily miss it before checkout. Although it wasn't something the app supported initially, the team implemented a new feature that lets me add custom cart labels for individual products and customize the pre-order button text. They were quick to respond, easy to communicate with, and happy to make a small follow-up change to the wording after everything was set up. The whole process was smooth, and the final result works exactly as I needed. Really appreciate how responsive and helpful the support was.
We've had a great experience with this pre-order app. It's easy to set up, works smoothly, and has all the features we needed for managing pre-orders. The support team has been exceptional, responsive, knowledgeable, and quick to resolve any questions or issues. Their assistance made the entire setup process seamless. Highly recommended for anyone looking for a reliable pre-order solution with outstanding customer support!
They made it a paid application and completely broke our store, so now no goods can be added to the cart as a pre-order despite the agreed subscription. unacceptable behavior and implementation
I had an excellent experience with customer support today! The agent was prompt and attentive, quickly addressing the issue I faced with my website's preorder errors. They not only resolved the problem but also provided valuable insights into managing exchange rates for international clients. I appreciated their guidance on troubleshooting browser issues, which turned out to be a simple cache problem. Overall, their professionalism and willingness to help made a significant difference. Highly recommend their service for anyone looking for reliable assistance!
We had an issue where the preorder button was just showing a loading spinner and not working on our products. I contacted support, and they quickly understood the problem and fixed it really fast. Everything is working fine now. The support was smooth and helpful. Really happy with the experience! Highly recommend their support team for their exceptional service!
I have been using this app in my store for almost three years. It is very user-friendly. It syncs/works well with Shopify, too. Not all apps do, so this is something that is very helpful to us business owners! The pricing is also very reasonable. This has been a game-changer for my store, helping keep revenue flowing from sold-out products. The settings within the app also make it very clear to customers what products are under the "preorder" option, making it a smoother shopping experience. Support is also very helpful. I have only had to get support one time out of the three years using this app. The support representative responded and resolved the issue quickly! If you are looking for an app that is easy to use for both you and your customers, this is the app to install!
I’ve been using this app for several years now, and I absolutely love it. The app works great, but what really stands out is the support. Every time I had a question or ran into an issue, the team responded quickly and professionally, always asking for clear details and screen recordings to resolve things efficiently. They really listen to their customers and even adjusted my pricing plan to better fit my business needs without any hassle. Communication was smooth, friendly, and transparent throughout. Highly recommend this app if you’re looking for a reliable preorder solution backed by an amazing support team!
We like the App. It helps generate sales for us. We use it for products that we have low inventory and can get it restocked quickly. Very very good customer support. Ben
Free version of the app used to work okay, just not very robust. Had to use to same fulfillment time frame for all preorders, so it was limiting. Still had to manage them manually. Opened app today to set up a couple of preorders and found a message saying my free version was expiring in two weeks. Okay. Tried to use the app and it wasn't loading preorder information on the website. Eh, not worth troubleshooting for what little labor this app saves. I set preorders up to handle them as I used to do before this app.
quick customer service support, love this app for my brand
I recently had an outstanding experience with the customer support team. When I encountered a hiccup with a promotion related to pre-order items, I reached out for help. The agent was incredibly understanding and responsive, assuring me that they would address the issue promptly. They kept me updated throughout the process and even followed up after the problem was fixed. Highly recommend their support team for their exceptional service.
UNREAL software, super easy to use and fantastic fast chat service for any issues you might have!, my pre order button had a metafeild issue and they had it sorted in 5 minites! what more could you ask for. 1000% worth the download. great to be back to making pre orders! THANKYOU!
Application simple d’utilisation. L’équipe est réactive et répond rapidement à toutes les questions pour résoudre les problèmes. Je recommande vivement !
I had a fantastic experience with the customer support team! They were quick to understand my issue regarding the preorder not showing up for my item. The agent was incredibly helpful, taking the time to investigate and resolve the conflict caused by another app I was using. Within moments, everything was fixed, and my preorder functionality was restored. Their friendly and efficient service truly made a difference. I highly recommend their support - they deserve all the praise! Thank you for your excellent help!
Great service - it was so good I thought it must have been AI, but it was a real human with super speedy responses! The app has been great to manage our pre-orders too - we've been using it for well over a year now
I reached out about an issue where both variants of a product were showing as preorder, even though one was in stock. Eva quickly understood the problem, checked everything thoroughly, and escalated it to their developer. She also kept me updated via email and made sure the issue was fixed promptly. The support was professional, helpful, and efficient really great experience overall!
I had an issue with the preorder button not showing up for the US market, and the support team was amazing! Eva quickly identified that a custom sticky add-to-cart button was causing the problem and fixed it right away. She even shared a video to confirm everything was working perfectly. Communication was clear, fast, and super helpful. I really appreciate the excellent support!
The service I received was great, I was helped within a matter of 5 minutes. Love the quick response time and the efficient help , would recommend to anyone using the app for the Shopify store.
Great, easy to use app with a quick and easy-to-communicate with support team!
We had an issue where all color variants were showing as "Preorder" even though only one was out of stock. The support team responded instantly, was friendly and clear, and fixed the problem within minutes. Fast, professional. Beyond that, we've been using this app for quite some time now and it's been a game-changer for us. Highly recommended!
Eva Greene was amazing! She took the time to quickly help me determine the currency problem and I was able to get a product posted in record time! Friendly, fast service and I am very grateful!
Thank you for being so helpful and it is such a great app and has helped our business alot!
Great app, Great service. Answers question quick and very helpful. can definitely recommend it.
Works well and tidies up your products to enable them to be sold, even if out of stock
Highly recommend this app, been using this app since launch of our store, had issue few times due to clash with other apps, however, customer service helped me fixing the issues in almost no time.
Great app but even better customer service! An issue arose recently and without any fuss the customer service team not only apologised but resolved the issue without delay. This is what makes such a difference, when you know you are dealing with genuine people who want to make things right !
Great app and support! Fast to assist on every problems!
GReat and fast support in fixing the issues faced
This app has hefty surprise fees. I suggest looking at other app that do more for much cheaper.
Super ! Merci au service technique pour ses réponses rapides et efficaces :)
Today i updated the app and it would load, i went on the online chat and within seconds i had Eva helping me and she was very helpful and had the issue sorted in a minute or 2. thank you Eva for your help today, best customer service and quick and friendly. have a good day.
Great app! been using it for about 3 years and have never had an issue, Customer support works great and they respond very fast. whenever you want to ask any questions or have any concerns they're always there for you.
It's a great app with sensational customer support via chat. Our anticipated sales stand out thanks to this App.
We had a great experience working with the team behind this app. We approached them with a custom feature request. We needed a way to be notified when any product in our store reached zero stock so we could ensure our pre-order messaging stayed accurate and aligned with our upcoming stock arrivals. This wasn’t something the app supported natively, but the team didn’t hesitate to step in and build a tailored solution specifically for us. They suggested a practical and efficient alternative to real-time notifications a daily email report summarizing all products that had gone out of stock and it was exactly what we needed. They even scheduled it to arrive at 8 am NZT, which fits perfectly into our daily workflow. From start to finish, the communication was clear, helpful, and collaborative. They kept us updated, asked the right questions, and delivered the solution quickly. It’s clear they genuinely care about their users and are willing to go above and beyond to make the app work for specific business needs. Highly recommend them to anyone looking not only for a great app but also for a team that truly supports and adapts to their users.
We had some trouble with our pre-order setup—some products were still showing as "Sold Out" instead of "Pre-Order." This was a big issue for us, so we reached out to support. Eva responded quickly and was incredibly helpful. She checked everything, found that the "Continue selling when out of stock" setting was disabled and guided us on how to fix it. The whole process was smooth and fast! Eva explained everything clearly, and within no time, our issue was resolved. Now, our pre-orders are working perfectly, and we don’t have to worry about losing sales when stock runs out. The app itself is great, easy to use, and does exactly what we need. But what stands out is the amazing support. Having a team that responds quickly and solves issues efficiently makes all the difference. Highly recommended for anyone looking for a reliable pre-order solution with excellent customer service!
Brilliant, friendly and fast-acting support. This app is the best I've found for pre-orders, allowing customisation and offering a fair pricing model. Would recommend!
AMAZING App. PreOrder Wolf provides the perfect solution to capture sales while waiting for my next restock shipments to arrive. It also enables me to communicate order status updates effectively with my customers. The support team is extremely helpful and friendly to work with. On one occasion, we received assistance from the founder, which speaks huge volumes about their dedication to helping their customers.
Il team ha risposto prontamente e mi ha assicurato che avrebbero fatto del loro meglio per soddisfare la mia richiesta. Hanno aggiornato rapidamente la formattazione del testo per renderlo più prominente e visivamente accattivante sulla pagina. Mi hanno anche seguito per assicurarsi che tutto fosse come previsto e che i cambiamenti fossero in linea con la mia visione. Ciò che più mi ha colpito è stata la loro attenzione ai dettagli e lo sforzo genuino che hanno messo nel comprendere le mie esigenze. Non si sono limitati a dire cosa non era possibile, ma hanno lavorato attivamente per fornire la soluzione migliore. Questo livello di dedizione alla soddisfazione del cliente è raro e altamente encomiabile. Durante l'intero processo, la loro comunicazione è stata chiara, professionale e incredibilmente amichevole. Mi hanno fatto sentire apprezzato come cliente, assicurandomi che le mie preoccupazioni fossero affrontate in modo tempestivo ed efficace. Se stai cercando un team che ascolti il tuo feedback, si impegni a soddisfare le tue esigenze e fornisca un servizio eccezionale, consiglio vivamente questa app e il suo team di supporto. Il loro impegno nel fornire cure premurose e personalizzate li distingue. Grazie, Eva e il team, per essere andati oltre! Hai guadagnato un cliente fedele.
I had some issues with the "Pre-order" button not showing correctly and alignment problems on my store. The team, especially Eva, was incredibly quick to respond and resolved everything efficiently. They even provided a live link to confirm the fix. Their support is not only fast but also very professional and clear in communication. If you're looking for a team that ensures everything works smoothly, this is the app for you! Highly recommended for anyone managing preorders.
Wants money without consent after a free installation.
Very easy to deal with and came up with a solution quickly. Much appreciated! So far off to a great start.
The PreOrder Wolf support team, particularly Eva, has been fantastic! I reached out with an issue regarding delivery information not displaying correctly on my store. Eva quickly identified the source of the problem, another app conflicting with the settings, and provided clear guidance on how to resolve it. Her responses were prompt, detailed, and easy to follow. I truly appreciate the team's efficiency and dedication to solving issues. If you need reliable support for your preorders, this app and their team are a perfect choice. Highly recommend it!
Eva fixed a setup issue over the weekend. Came back to work and all sorted. Thanks Eva!
Highly recommended. It's great app to show pre-order! Easy to use and great support. My shop is in another language than english and there was no problem to get help to set it up according to my language.
Worked pretty well for us for about 8 months, but a crazy price rise by the provider on transactions has caused us to leave...for a small business the fees were just ridiculous.
It helped me solve the pre-sale problem when the product was out of stock, and it was very helpful to get traffic when the product was just released and the product was not in place. The customer service feedback was very timely and efficient.
10/10 Support, super fast answers, super friendly & super helpful. Solved our issues to our complete satisfaction
J'ai eu une expérience fantastique avec Eva et l'équipe PreOrder Wolf. J'ai posé une question sur la configuration des limites de précommande pour nos produits et Eva a rapidement fourni une excellente solution. Elle m'a expliqué comment configurer la précommande pour qu'elle fonctionne en fonction des niveaux de stock et m'a assuré que le système cesserait de prendre des commandes une fois le stock épuisé, ce qui était exactement ce dont j'avais besoin. besoin. La communication claire et réfléchie d'Eva a rendu la solution facile à comprendre, et son suivi rapide a confirmé que tout était correctement configuré. J'ai vraiment apprécié l'attention portée aux détails et l'assurance que nos précommandes ne deviendraient pas un stock négatif. Merci Eva pour votre excellent soutien. Je recommande vivement cette application pour sa grande fonctionnalité et son équipe réactive !
It was easy to install. It didn't work initially, but the customer service (Eva Greene) is brilliant and quick to fix coding issues. Thank you!
Had a problem with the app working alongside my other apps and person on live chat solved it within a couple of minutes. Great app, can't believe it's free!.
Fixed an issue within minutes, App is very helpful and useful.
I reached out to customer support regarding an issue with the app, and I was pleasantly surprised by the quick and helpful response from Eva. The support team identified the issue right away and provided clear, step-by-step instructions, along with a screen recording that made it super easy to follow. Although I initially faced some trouble, Eva's follow-up ensured everything was working smoothly in no time. It's not every day you get such prompt and personalized support. Thank you for your excellent assistance and for making the process seamless. Highly recommended!
Excellent service! The staff was very welcoming and patient, the response time was very fast, and the entire process was handled quickly and efficiently. I was very pleased with their professionalism and timeliness.
Love this app! I like its ability to add a custom message under the pre order button so that we can easily display shipping timeframes to our customers
I’m incredibly impressed with the support I received from the PreOrder Wolf team! I needed assistance customizing the preorder text for my slide cart and checkout page to make it more informative for my customers. Eva, who handled my request, went above and beyond to ensure everything was taken care of smoothly. She quickly confirmed that the changes I requested had been made and asked me to review the updates to ensure everything appeared as I wanted. The process was seamless, and the text now looks exactly how I envisioned. Alongside this, Eva provided clear instructions and a helpful video guide to enable the app extension in my store, making it easier for me to manage similar changes in the future. Not only did Eva address my initial request, but she also took the time to answer additional questions about customizing button colors and text placement. Her detailed and thoughtful responses gave me confidence in using the app to its fullest potential. Thanks to PreOrder Wolf’s efficient and friendly support, my store now looks polished and professional, and my customers will have a clearer understanding of preorder details. If you’re searching for a dependable preorder solution backed by an excellent support team, look no further. Eva and the PreOrder Wolf team truly care about their customers and go out of their way to help. Highly recommended!
Ms Eva.G provided excellent service! She handled my custom request perfectly and ensured everything was delivered as expected. Her professionalism and attention to detail made the experience seamless. Highly recommend her for anyone looking for quality service. Thank you!
We have been using this app for pre orders and it has worked brilliantly. When I went to use most recently, I couldn't get it to work so I messaged the team and within minutes they were able to fix it and get it working for me. So easy to use and after looking at other pre order apps- this one is by far the best AND its free! Great all around
Support from PreOrder Wolf has been fantastic! I reached out to their team regarding an issues on my site, and within moments they was on it, fixing my issue within minutes. Thank you for all your help and quick response.
Easy to install, amazing customer service. Someone is there to fix anything that is not working within a couple of minutes. I wish i could give them more stars
I was looking for a simple app for my upcoming Christmas preorders and after checking so many of them this one turned out to be just perfect. It is very simple and intuitive to use, and their support is quick and on top of things always, solving everything quickly. Highly recommended!
It does exactly what it sets out to do. Also, the customer service is amazing!
Great Support, also the app is work for me as per my requirement.
Only been using it for an hour or so but looks to be a good app, easy to set-up. Customer service were quick to respond with a slight customisation that was required too.
Pedí ayuda en el chat porque no funcionaba la aplicación y lo han solucionado super rapido. Es genial disponer de gente tan eficiente.
I would really to appreciate the team behind this wonderful app and the app itself is amazing and does the perfect job for you. Highly recommended!!
Preorder Wolf has definitely made our preorder management smooth and efficient. The customer support team goes above and beyond to help, which really sets them apart. If you're looking for an app that simplifies preorder processes with great support to back it up, I highly recommend giving Preorder Wolf a try!
We have only just installed and will need to look at the different options within the app but Support was fast with helping us set it up. Our test seems to be in working order so we are looking forward to trying out some of the features.
The software is very easy to use and the customer service is very fast. 5 stars!
I recently installed the PreOrder Wolf app to set up preorders on my online shop, but at first, I couldn’t see any “Pre-order” label on the test product I created. I reached out to support for help, and Eva responded quickly. She informed me that I hadn’t enabled the app extension needed for the preorder button to display. To make it easy, Eva included a helpful screen recording that guided me through the activation steps, which I appreciated. After following her instructions, I checked my store and saw that the preorder function was working perfectly! Eva’s quick response and clear instructions saved me a lot of time and hassle. It was great to have such attentive support, and I’m thrilled to see the app doing exactly what I need. Highly recommend PreOrder Wolf for anyone who needs a straightforward preorder solution backed by excellent customer support.
I have been using it as a hobby shop for exciting times to come, and it works perfectly. Any questions were answered very quickly.
I had a great experience with PreOrder Wolf’s support team recently! I needed to modify a message that appeared under the "Pre-order" button on our site, as it didn’t fit our brand’s style. I reached out to the support team, hoping they could help adjust it. Eva from support replied promptly, explaining that the message was actually controlled by Shopify due to their preorder policy and couldn’t be changed directly. However, she offered a solution: they could remove it entirely if I wanted. This option was perfect for me, so I asked Eva to go ahead and remove it. Eva was incredibly efficient, and within a short time, she confirmed that the message had been taken down. She then asked me to review the changes to make sure everything looked the way I wanted. When I checked, everything was exactly right, and the page now had the clean, streamlined look I was hoping for. Overall, I was thoroughly impressed with the quick, friendly, and effective support. Eva and the team at PreOrder Wolf went above and beyond to make sure my needs were met, and I felt like they genuinely cared about my satisfaction. If you’re looking for a reliable preorder solution backed by a responsive support team, I highly recommend PreOrder Wolf. They made the whole process easy and stress-free.
I recently had the opportunity to interact with the support team at PreOrder Wolf, and I am extremely satisfied with the assistance I received! I reached out to them with an urgent request to set up a preorder button for my book, Mason Gideon and the Caves of Fate, as I was facing a tight deadline. With just a few hours left before the preorder launch, I noticed that the button still displayed “Add to cart” instead of "Pre-order." Eva, who handled my case, was prompt and attentive from the very beginning. She quickly diagnosed the issue and helped me enable the preorder feature. There was a second issue that came up: the button and page was frozen after the button was fixed. As time was of the essence, Eva took care of the situation quickly. Eva helped make the entire process incredibly straightforward, alleviating my concerns about the impending launch. Thanks to Eva’s support, I was able to get everything set up in time, and the preorder button was successfully activated. Although our initial preorder numbers weren’t sky-high, my authors and I were genuinely pleased with how smoothly everything went. Eva’s professionalism and commitment to ensuring my needs were met stood out to me during this experience. If you’re in search of a trustworthy preorder solution paired with exceptional customer service, look no further than PreOrder Wolf. Eva and the entire support team prioritize their clients’ success. Thank you, Eva, for your invaluable help in making this launch a reality!
I recently worked with the PreOrder Wolf team, and I couldn’t be happier with the service they provided. We were in the process of setting up the app on our LOONI store but ran into a few technical challenges along the way specifically regarding integration with our Skio subscription software. The app initially pushed orders through as one-time purchases, instead of following the selling plans we had already loaded for subscription-only products. I reached out to the team, and from the start, Eva was on top of things. Not only did she respond quickly, but she also provided clear explanations and solutions at each step. Eva made updates that ensured everything would work smoothly with our subscription app and continuously checked in to make sure all was functioning as expected. What stood out to me was how attentive and thorough she was during the entire process. She even took the extra step of asking for feedback after resolving the issue, offering to make things right if we encountered any further concerns. In the end, I’m thrilled with the outcome. The app now works exactly as we needed, and the support experience was fantastic. Eva and the team truly care about their customers, and I highly recommend PreOrder Wolf for anyone looking to add preorder functionality to their Shopify store.
Installed without issue, simple and straight forward to use. Look forward to seeing apps from this developer.
