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wearcraftika

India

Reviews (3)

★★★★★
Shopify

on ParcelX · About 1 year using the app
★★★★★
Shopify

They are big time frauds, they'll hold your cod remittance for weeks and even redirect your COD RETURNS to their warehouse. When you tell them that the returns are showing delivered but we haven't received it, they'll just say delivered show kr rha hai. Even though vo inn logo ne apne paas mangwaliye hai. When you'll tell them to return it, they'll again come up with excuses and end up sending diaper in your return. After all this mess up, they have the audacity to shout at customer for asking the solution (which is being delayed by them) You'll get frustrated mentally while dealing with them. IF YOU THINK THIS IS JUST ANOTHER NEGATIVE REVIEW, YOU CAN REACH ME OUT ON MY INSTAGRAM @WEARCRAFTIKA. I HAVE ALL THE PROOFS

on Fship · 3 months using the app
★★★★★
Shopify

They have egoistic staff who’ll harass and make stupid remarks once you call them out for their incompetence. One of my customers said that she’ll pick up the courier from the warehouse since courier was creating an issue in delivery, and they didn’t inform it to the courier company, when asked about it their employee Ritesh said “Courier toh apna kaam krega hi”. If i could add a screenshot of the chat i would have, please be careful while dealing with them. What is this behavior? The customer is supposed to walk to the warehouse to find that the courier is not with them?

Developer reply ·

Thank you for your feedback. We're sorry to hear about your disappointing experience with our weight dispute. We strive for excellence and regret that we fell short this time. Please accept our apologies for any inconvenience caused. We would like to make it right. Could you please reach our your KAM so we can resolve this issue for you? We appreciate your patience and hope to have the opportunity to serve you better in the future.

on Shipclues · 9 days using the app