Smashing Ink
United States
Reviews (2)
Horrible! I tried using this app to add watermarks and it rearranged the order of my photos. 4+ hours later I am out the cost of the app for a month and finally have my pictures fixed. I reached out to support 3 different times with no response. I almost purchased the year option, and I am so thankful that I didn't.
Developer reply ·
Hi we are closed over Memorial Day weekend! We have hundreds of users of our this app and have not received any similar reports. Just a thought, but perhaps you have a conflict with another app? Refunding your $7.99 in this case is not an issue either. We always reply to our users, but it may take some additional time over weekends and holidays.
This app is amazing! I have used their Etsy version for a while and am so glad they have it for Shopify now too! This app saves me so much time that I would be willing to pay for it! The app is very extensive and you want to pay attention when you are setting things up to not override your info you don't want to change. The profiles options help with being able to do similar updates super easy. I have a few different sets of products that I have to update with different info and the profiles makes it easy to make these quick changes without having to program the settings in each time. Pretty much anything you would want to update on your shop you can do a lot quicker and more efficient with this app. I am in the process of moving my website to Shopify and this app made moving around 900 listings with each one having 98 variations easy to do in a few hours instead of months. I have had to reach out for help with various things and Justin is super responsive and answers pretty much any time of the day and has always taken care of my issues or answered my questions completely. I cannot say enough good things about this app!
