Vela | AI, optimization & more

Better than what I could have dreamt of. Makes it so much easier to manage my store and the content in it. Thank you!

Vela has been an incredible app for my business! It is very user friendly, straightforward and has helped me list over 15,000 listings with ease from my Shopify Store. Justin was very responsive/helpful, even including videos with explanations. I cannot recommend this app enough!

I hope they add more features for Shopify in the future, especially more flexibility for product variants and options. Overall, this is one of the best apps I’ve ever used. Justin was also incredibly helpful, he solved my issue very quickly and was very kind throughout the process. Thank you!

**UPDATE after Vela’s public response:** Vela’s response proves my point: instead of addressing the problem, Vela blames the user and publicly calls my review “blatant lies.” Vela claims my listing count changed pricing tiers. That is simply not true. My shop has always stayed around 2,200 listings, below the 2,500 threshold, and my monthly price remained $23.95. If my listing count never crossed into a new pricing tier and my price never changed, what exactly was Vela repeatedly asking me to reconfirm or upgrade? I even reconfirmed the same $23.95 plan, but Vela kept asking me again and I still could not access the platform. If the app repeatedly asks me to select or confirm a plan again and still won’t let me in, of course I would believe my subscription was no longer active. Instead, Vela kept charging me and now blames me for “failing to confirm.” That is Vela’s subscription-flow problem, not user error. When I finally discovered the continued charges, my subscription was already paid through August 11. Yet on August 9, I still had no access. Justin refused to fix the access issue and simply repeated “no refund” while offering one free week. If I cannot access the platform, even 100 free weeks are useless. I have screenshots showing the inactive/inaccessible status, billing records, and screenshots of Shopify Support confirming that I was unable to access Vela during a paid period and advising me to open a formal case. Vela can call me a liar, but it still has not answered one simple question: Why was I charged for a service I could not access, while being repeatedly asked to confirm a price that never changed? **Original review below.** I have used Vela for many years. Unfortunately, my experience with Justin from customer service/developer has often been frustrating. Whenever there is a problem with the app, I feel that he tends to blame the user first instead of considering whether there may be an issue with the app or its design. If you read some of the other poor reviews here, you will see that other users have complained about similar experiences. I tolerated this for years, including the repeated price increases, but recently I had a much more serious billing issue. I was continuously charged $23.95/month for Vela Lite, but repeatedly could not access my Shopify store and was shown a message telling me to select an “UPGRADE” plan again “to retain access.” I did not want to upgrade, so I stopped using Vela. Since I could no longer access my store, I naturally believed my subscription was no longer active. Yesterday, I checked my billing and was shocked to discover that I had actually continued to be charged for almost six months. Justin claimed this happened because my listing count changed pricing tiers, which required me to confirm a new price. However, my store had around 2,200 listings and remained within the same 1,000–2,500 listing tier that I was already paying $23.95 for. So I still do not understand what price change required an upgrade. More importantly, whether I confirmed an upgrade or not does not explain why I could not access the service while Vela continued charging me every month. My latest billing period was paid through August 11, yet on August 9 I still could not access my store. Justin refused to refund the months I was charged and did not clearly address these contradictions or restore my access. How is it reasonable to continuously charge a customer for a subscription while they cannot access the service they are paying for? I believe there is a serious problem with the way Vela handles subscription access and billing. What concerns me most is that if I had not noticed the charges myself, it appears the billing would have simply continued. This experience made me feel extremely misled, and I think other Shopify sellers should be aware of it and carefully check their Vela billing.

Great customer service!

I've been using Vela for years. It's very effective and has saved me days of manual labor. Justin is a remarkable service person. The app also keeps evolving regularly. It's a must for large catalog shops.

Absolute gamechanger, great interface, super polished, great support with awesome employees!

Love, love, love this app! It was a game-changer for us! We have shops on Shopify and Etsy, so being able to update, modify, and create listings in one place saves us tons of time. Recently, Vela made an upgrade to their platform that uses AI to optimize copy, create product images, and write SEO ehanced alt tags. I had the privilege of speaking to Justin, one of the creators, and he clarified how it works. When you click the button to optimize tags, titles, descriptions, etc., it tailors everything based on whether you’re listing for Shopify or Etsy. The score it gives you is based on each platform’s specific algorithm—not a generic one-size-fits-all system. So basically, Vela uses different criteria depending on where you’re selling, which makes it way more accurate—and means we don’t have to write everything outside of Vela anymore.

I’ve been using Vela and so far it’s been a great experience. The app is easy to use, smooth, and does exactly what I need it to do. Justin was especially wonderful—he answered all my questions clearly and made everything feel simple and stress-free. That kind of support really makes a difference. I’m loving the app so far and looking forward to using it more. I’ll come back and update my review in a few months!

Vela is a complete game-changer. Managing listings across different platforms used to be my biggest headache, but this app makes everything so much faster and easier to optimize. To top it off, their support is incredibly dedicated. If you want your time back, this is a no-brainer.

We only tried the app for switching photos for products, but it seemed great. A slightly confusing structure but otherwise very useful.

I've been using Vela for several years and the value is amazing! I've saved hundreds of hours (literally) with Vela and their support team is incredible! I can't recommend this AI tool enough over everything else. If you're on the fence about Vela, take this as your sign to give it a try.

I Love Vela and have seen it continue to improve over the last year or 2 that I've been a user. I use it multiple times a week as I'm continuing to improve and grow my own business, and having Vela allowed me to expand beyond Etsy and create my Shopify site and my initial offerings on Faire. Justin and the team are great, and are eager to listen to requests and suggestions, too. I could not be growing at the rate I am now without Vela. A must have for small or single person businesses with multiple items and platforms.

Vela has saved us hours and hours of work - we use it to manage thousands of listings across multiple platforms. It makes bulk edits so much simpler, it is very user friendly and would highly recommend for anyone trying to manage listings across multiple platforms. They also have great customer service, resolve things quickly (Justin has been so helpful whenever we are dealing with issues that arise), they are open to feedback and are constantly adding more features that make it even better!

We use this to manage multiple online stores. Makes it easy to adjust pricing, quantities, descriptions, etc. The new AI feature comes in handy if you're looking to optimize your listings for better search results. Justin and team respond right away and have helped us tremendously. Recommended app.

THIS APP *USED* TO BE GOOD....many many many years ago.... Then the glitches started...then the duplicates started...then the DISAPPEARING OF LISTINGS. That's when I stopped using it...WEEKS of work down the drain. Contacted customer service, "YOU WILL NOT BE CHARGED AGAIN" and here I am 4 months later discovering that they have been charging my shopify account all along. 0 STARS.

Been using Vela for many years on and off (etsy and now shopify also) Platform just keep getting better and better You can see there was a lot of thought behind this app, it looks sleek and it works well. Personal customer service, a real person helping with you any obstacle you might have so you can focus on managing your business all in all a powerful tool for managing your online stores Highly recommended

We are very pleased with Vela. This app helped us duplicate our Etsy listings to our Shopify page fast. Utilizing the "profiles" to group different products by style/size is a game changer. The app is easy to use and any questions I had were answered quickly and professionally. I have asked the ai chat bot a question and human followed up later to see if I needed anything. Thank you for helping our business grow!

Have loved this app for years for Etsy and excited it is now on more and more channels like Shopify. Customer service has always been great and well worth the cost for all that it does.

FURTHER UPDATE Feb 26: The product remains a great product, but ive now reduced my score from 5 to 3 stars as the pricing model is now too expensive. The number of products i have in my store should have no bearing whatsoever on the cost to use the app. Disappointed that this pricing model has been implemented. Have now uninstalled and looking for an alternative. I just wanted to post again to say that this is perhaps the most helpful app I have in my toolbox. It saves me so much time in managing my huge range of products and is so easy to use. Hats off to the VELA team! This is a fantastic app! It's really helped me to get through updating a significant number of products with ease. I've also had great support from Justin. when I've needed a bit of hand-holding. I consider this app an absolute MUST for those of us with 1'000s of products!

The app itself works well and I like the user interface. Customer Service was where it came off of the rail: Justin, responds promptly and starts off helpful to resolve issues; even on a Sunday in my case. However, disagree with him or critique the service or any part of an ongoing issue and process in anyway and the environment quickly changes. Justin became argumentative and rude during the interaction as a result. He even attempted to reprimand me during our communication - indicating that I would rather send lengthy emails then allow him to fix the issue via screenshare. What customer service dept. speaks to anyone like this? We are not familiar with each other. As I mentioned the app is very nice but I cannot support a business that handles a longtime client (since 2019) in that manner nor can I recommend this business as a result. Justin had to have the last word and kept sending messages. I allowed him the last word to close out communication. He kept mentioning how he was just trying to help. Well, we pay a monthly fee for that help; so, it is not a favor. It is your duty. Customer service reviews for this company have been low across other reviews here and elsewhere as well - indicating the same issue I experienced: Rude, and extremely unprofessional and insulting behavior. Do yourself a favor and research it for yourself FIRST!

This app is a life safer. The bulk editing ability is unmatched. Well worth the money!

I have been using Vela since it was in beta several years ago and I can't begin to tell you how many hours of manual work it saved me. I use it for my shop on other platforms as well. Has been working flawlessly and it's so much easier to use than the clunky built-in "bulk editing" Shopify offers. Not to mention the friendly, fast support you receive when you do run into any issue. Super happy, love it!

Love this app—and the fast, responsive customer service is a huge bonus. The interface is clean, intuitive, and makes it incredibly easy to find and bulk edit listings, pricing, and product details. Compared to other bulk editing tools, Vela is far more polished and user-friendly (most others feel clunky, outdated and kinda ugly). Vela is smooth enough to confidently hand off to a VA or team member, which alone makes it incredibly valuable. We use it daily to optimize SEO, update listing titles and descriptions, create pricing profiles, and manage product photos—all in one place. The built-in AI photo editing is a game changer. Being able to edit and improve images directly inside Vela saves so much time compared to exporting designs to Canva and re-uploading them into Shopify. If you manage a Shopify store with more than a handful of products and value your time, this app is absolutely worth the price!

Price almost doubled for no reason at all - who asked for all this AI garbage? Why does the "Lite" plan have limited profiles whereas the top level plan which matches the Lite pricing did not have this limitation?

This app is a must have if you are an active seller looking to sell across multiple selling platforms. Editing between multiple stores in one app is a game changer. Vela also listens to their customers which has been evident over the last few years. I have directly interacted with one of the creators of Vela, so customer service does not get any better. Buckle up because Vela will be expanding to new selling platforms in the very near future.

Wow this is an excellent program! Great design, with functionality. I wanted to mass bulk edit my item titles and it does a great job!

Super happy with the customer service for this app. I was able to get help right away through the chat, and then even through Zoom. A lot of intensive one on one help and questions answered! I am able to use Vela to update my listings and save SO much time. Also really excited about the new features coming out!

and I NEVER leave reviews...this is the single most useful app I've tried on Shopify in 8 years! In only 5 minutes of poking around, I found so many uses for this, it's outstanding! The price is unbeatable and the ease at which you can get things done and not be afraid to screw up the backend of your site is amazing. Thank you for creating such a wonderful app for business owners!!!! Anyone reading this, TRY IT, you'll be impressed!

This app has been a game changer for me! I am not one to use apps like this for my business generally but I stumbled upon this and have been using it to help create/update/change my listings on ETSY for the last two years. It has saved me enormous amounts of time and is very user friendly. Adding my current listings on ETSY to SHOPIFY now and this app has made it so easy. Can't say enough good things about it. Highly recommend!!

A Game-Changer for My Multiple Sites! I've been using the Vela app for a whopping 9 months now across multiple sites, and let me tell you, it's been an absolute game-changer! When I started, Vela offered the most advanced product editing and bulk updating capabilities on the Shopify app store, and the best part? It's incredibly affordable compared to other options out there. Trust me, I've tried them all, and Vela takes the crown! But what truly sets them apart is their top-notch support. The team at Vela is nothing short of amazing! They respond promptly and with genuine care – no automated messages here! They actually listen to your needs and provide spot-on solutions without bombarding you with unnecessary questions. Special shoutout to Justin from Vela, who has been an absolute rockstar in assisting me whenever I needed help. Kudos to the entire team for continually updating the app with fantastic features that just keep getting better and better! In conclusion, choosing Vela has been hands down the best decision I've made for my business. If you want an app that delivers on its promises and offers outstanding support, look no further. Vela is the real deal!

I have been using Get Vela for about 15 months now and every time I think I have it all figured out, I find yet more capabilities that I didn't even know about! It is constantly evolving and improving and makes my life so much easier in listing on Shopify and Etsy (and soon - eBay too). In addition, Justin and his team are always available to help whenever I have a question - even a silly one! Lastly, they are the ONLY POD-associated company that has ever reached out to me to ask what I thought and what I needed, how I used the Vela platform and what could be done better. That sort of customer care is rare and I am thankful for it! Great job guys - I'm with you for the long haul :-)

Original Review: 4 Stars Vela is great for quickly uploading new products. We do weekly drops and this has made life way easier. Really happy we made the switch. Knocked off one star because one feature was missing that is crucial to our workflow: the ability to schedule product launches. At the time, this added an extra multi-step process to every drop. Support said scheduling was coming soon, and once added, I planned to update my review to 5 stars. Updated Review: 2 Stars After using the new scheduling feature for three weeks, we experienced enough issues with support to lower this to 2 stars. Vela still helps speed up product creation, and when it works, the time savings are real. But the scheduling and profile systems caused real problems for our team. Support consistently pointed to user error, even when the workflows were unclear or lacked basic safeguards. Week 1: Products posted at $0.00 We scheduled a product launch using the new feature. Items did not go live on time, and when they finally did, the prices were set to $0.00. We accidentally sold over 40 items for free before catching the issue. Support said this happened because our shop had not been refreshed recently. During the drop, they then auto-refreshed the shop, which temporarily locked us out of the system while customers were live on our site. Week 2: Quantities zeroed out Even with the shop fully synced, the next drop still had problems. Items went live a few minutes late, and this time the inventory for each product was set to zero. Everything appeared sold out until we manually re-added the correct quantities while the drop was active. Week 3 – Listings deleted after canceling schedule After the first two weeks, we had decided to avoid using scheduling altogether. However, one of our employees accidentally scheduled 20 new items. I followed the chatbot’s instructions to cancel the scheduled listings, assuming they would return to draft status. Instead, 18 out of 20 listings were deleted entirely with no warning or fallback. When I reached out to support, they explained: “Since I assume these were newly created listings there was no status to save them in after canceling the publication. So when it goes direct from new listing -> scheduled there is no fallback to draft.” They also told me: “You scheduled multiple different operations to take place at the exact same time or within a couple minutes of each other, which as I've explained is NOT allowed.” Apparently, the correct method is to use one bulk publish operation, rather than scheduling items individually. That may be technically correct, but none of this was clear in the UI. There was no warning, no explanation at the time, and no way to recover the work once the mistake was made. Rather than acknowledging that the system might need a confirmation prompt or better guidance, support placed the blame entirely on how we were using it. Prior issue: Profiles overwriting live listings A few months earlier, we had another issue that also impacted our rating. I made some small formatting edits to a product profile, expecting those changes to apply only to future listings. Instead, those changes were immediately applied to over 80 existing live products. Product descriptions were replaced, photos were removed, and unique listing details were wiped out with no warning. Because we only use Vela for creating new product listings, not for editing existing live ones, this came as a complete surprise. There was no clear indication that editing a profile would push changes to live products, and no option to preview or undo. When we brought it up, support explained: “When you apply a profile, whatever attributes are included in that profile are applied to the listings connected to the profile as expected.” They added: “You should only include attributes in the profile that you want to unify and have applied across all the connected listings.” “This is working as intended.” That may be true from a technical standpoint, but in practice it led to serious problems. Our use case was basically dismissed, and the damage to our listings took hours to fix. A confirmation screen or clearer labeling would have prevented the issue entirely. Summary: Vela is a helpful tool in a lot of ways. It has sped up our workflow when creating new products, and the base functionality is solid. But both the scheduling system and profile editor are easy to misuse, and the consequences can be irreversible. Support may be technically correct in how the platform is designed, but that does not mean it is intuitive or safe to use without deeper training. Whether these problems were user error or not, the product did not do enough to prevent them. We hope to see improvements and would be happy to update this review if changes are made.

I started using Vela for my Etsy shop and I honestly dreaded how I was going to copy all of my listings over to Shopify once I opened my own store but using Vela made it so easy to copy them all over, especially since my catalog is over 250 SKU's. The bulk editing feature is really useful, especially for photos that are specific for Etsy listings. Support is really helpful and responsive as well.

Their bulk editor saved me tons of work. Their support was super helpful and help me figure everything out quickly and easily. Third app I've tried for bulk editing and moving forward the only one I will use for the foreseeable future.

Gamer Changer and Time Saver! Amazing Help Desk, couldn't run my business with out this app.

We have been using Vela for our Etsy shop for the past 5+ years, and have recently begun to leverage Vela for our new Shopify site. The functionality for bulk editing is excellent and has saved us countless hours of editing. Most importantly, the support is 5-star. Never have to wait and questions/issues are answered or resolved same day. Vela is also quick to roll-out new functionality and to invest in making the software increasingly more powerful. We have a large catalog and we couldn't operate our business without such an amazing solution and support team from Vela!

I feel confused I came here to find people having the same difficulties. I haven't been able to get changes to sync correctly for 2 months. I have kept trying but right now I needed this app to work. I have it on Etsy too and no it is broken there too. I took a break on Shopify hoping it was fixed and it isn't..

Great Support, Very Helpful App, Easy to Use! I’m so happy I found this app! The support team is fantastic, always quick to assist whenever I have a question. The app itself is incredibly user-friendly and intuitive. I’ve finally found a way to save so much time thanks to its features. Highly recommend it for anyone looking for a simple yet effective solution!

Time saver! A huge shoutout to Justin, who went the extra mile with a Zoom call to understand my issue and patiently worked through it with me. From my interactions ,the team behind the app is helpful, dedicated, and a pleasure to work with. Definitely recommend!

The interface and the functions of this app are great. I unfortunately managed to mess my entire store up by miss-using one of the functions. This was my own bad as I should have watched the videos better. It was a struggle to get my products back in to their original state and overall I just want to warn people to pay very good attention if you use this app. The guy in support answered very fast but we didn't manage to find a solution.

This app has solved many of the problems I've had that Shopify alone could not solve. Replacing a color chart on my 700+ listings was completed in a matter of minutes! The customer service was fantastic and answered my question very quickly! Update: Feb 2025 - still using the app to tackle tasks! My shop needed an update to the shipping method and I needed to add weights to each variant on every listing. I edited 1 listing, created a profile for the shipping info and applied to all my other listings at once. It's incredible how easy it is to use this app and the customer service is THE BEST. I get responses within minutes if not the same minute

Gamer Changer and Time Saver! Amazing Help Desk, couldn't run my business with out this app.

If you want one stop for all tagging and categorizing all of your products , So I would say take a trail with this tool. You won't regret your single penny, Thanks for the creator

Love this app! Bulk editing listings across multiple shops on different platforms is a breeze. I honestly couldn't do it without it!

Great app that makes things much quicker, especially when syncing my Etsy store to Shopify. Customer service is quick to respond and fix issues and they keep updating/adding features! Wish there was a smart feature for inputting SKU's. We change our sku's according to shoe size and inputting it manually is a pain!

This app is the only thing keeping me sane with the integration of my Shopify and Etsy shops. I use another app for inventory tracking, which also allows me to create templates for different collections. I was banging my head against the wall for weeks trying to figure out why Etsy kept knocking my listings out of the category when a template was attached to a listing (I'm sure this was my user error). I was hesitant to start using another app since I feel like there is an app for absolutely everything. In my opinion, Etsy and Shopify are two separate beast, and Vela was a lifesaver for me through this transition. Not to mention the excellent, friendly customer service. If I was asking the AI robot a question it couldn't answer, a human would jump in and help me troubleshoot. I can't wait for Vela to add inventory tracking to their platform. I would highly recommend this app to anyone. This is must for any Shopify shop and bulk editing. Love it!

A Total Game-Changer for Bulk Product Management! As someone managing over 2,500 products, I can confidently say that Vela is a lifesaver! Adding bulk variations to listings used to be a daunting, time-consuming task—until I discovered this app. In just two clicks, I was able to add five variations to 148 listings! The time this saved me is unbelievable. No more messing with intimidating CSV files or tedious manual updates. The interface is intuitive, and the process is seamless. Plus, their customer support is outstanding (shoutout to Justin!)—quick, responsive, and genuinely helpful when I had a question. If you're on the fence, trust me: Vela is worth its weight in gold. It’s a must-have for anyone juggling a large inventory. Love it!

RUDE AGENT JUSTIN SHOUTING AT ME IN ALL CAPS BECAUSE THIS APP IS TRASH AND HE CAN'T SOLVE MY ISSUE. FIRE HIM! NEXT APP....

What can I say? This software is hands down my favorite among all the tools I use. With multiple stores across various platforms and over 500 listings, Vela has been a game-changer. It has saved me countless hours—if not weeks—by allowing me to make bulk changes across all my stores, instead of painstakingly editing each listing one by one on different platforms. Justin (the CEO) and his incredible team have truly been a lifesaver. I can’t imagine running my business without this software. I wholeheartedly recommend it to the 1,000+ students I teach every single week!

not work perfactly and charge is very high

Vela is by far the best App I have come across to create and update listings in both Etsy and Shopify. Packed full of really useful features that save so much time. I came across a small issue with photos, support was unbelievably swift, my issue was resolved within hours of me sending the details in. The App is continually being developed, I can't wait to see what new efficiencies will be introduced. Efficient, reliable, collaborative, affordable - an easy 5 stars

AMAZING, amazing, amazing! This app saves SO much time and the customer service is quick and helpful. Thanks soooo much!

Wow! I have only been using this app for a few days but can already see it will be a game-changer for me..!! So many hours saved, so many cool functionalities and such great customer support. After speaking directly with one of the creators, Justin in customer support, I understand there's heaps more cool stuff coming. Love these guys...!!

I loved using Vela to transfer over my listings from Etsy over to Shopify! Followed the videos found on the website. Super efficient. Not only that, but when I had an issue, I contacted Vela via email to resolve the glitch in the transfer, and the customer service team was quick to fix it! Thank you Vela!!

This app is exactly what I was looking for, I was struggling with posting thousands of listings and this sped up my productivity by a lot.

This app is the best way I've found to get into and edit backend information for both Shopify and Etsy. It's also easy to move listings from one platform to the other! And now that they are coming out with importable updates, changing prices will be easier than ever. I also love the timed update feature, I use this quite often to put things on sale - and then to take things off sale again. No more forgetting!

You have absolutely outstanding customer service.

I really enjoyed using the app but the price changes were far too expensive for me. When the only tools I need are to sync listings from Etsy to Shopify, 50USD a month is staggering. Especially considering I only add around 30 listings each month... I wish there was an option for limited features. I don't need AI generation or social share, I simply need to copy listings from one platform to another. I don't need to sync inventories between the two platforms. Again, I simply needed to copy one listing from one platform to another. I'll be back if the pricing structure ever changes.

FIVE STARS...I have had this app for a very long time, the creator is passionate and progressive (always adding new features), customer service is lightening fast and it does what it says it will. Makes editing and getting a look at all your listings at once really easy. Super grateful, buy back your time!

I recently opened a Shopify store & used Vela to transport all my products over from my Etsy shop. Super easy to use, made it all so quick. Massively thankful for this app. AI suggestions were helpful to improve all my product descriptions in the transfer between shops. Still using it, it makes bulk editing products much easier than in Shopify, and now using it to clean up & improve all my photos. Definitely gets 5 stars from me & well worth the money I paid for it. Had 2 things I needed to ask customer support about, and both times their replies were fast & helpful. Looking forward to them adding Ebay intergration soon.

Fantastic tool for managing and updating our Shopify products. This app has saved us countless hours in writing great descriptions, tagging and optimizing all our listing. The AI integration is fantastic. Highly recommend this app at a very reasonable price. Support to get you up and running has been extremely responsive. The app is very intuitive but I had some question and the support team answered very quickly and was very helpful!

I like being able to edit my listings in Vela, over doing it on etsy and shopify. Vela allows me to copy over my listings from Etsy to Shopify and edit them before uploading at my pace. I appreciate the speed that this app has gained over the years I've used it. I've been using it for many years to edit my etsy listings in ways etsy doesn't allow and it made sense to use them for my shopify too.

I sell on Etsy as well as Shopify. Transferring my products from my Etsy store to my Shopify store via Vela has been smooth and easy! I've been able to learn on my own how to do everything, and if I can't figure it out, there's plenty of Youtube videos out there, and the Vela team always responds to my questions via chat. They walk me through all the steps, until I understand. If you are an Etsy seller, this app is a must!

I love the Vela app because, in my opinion, it's the ONLY way to manage multiple listings in one store, or even across multiple channels. My favorite is the "Profile" and the "Bulk Edit" functions. And the genius way to link product photos to variations is the biggest time saver for me. Each of my listings has seven material options and a range of 3-15 size options. Updating these manually would be impossible and an ineffective use of my time. The best part about the bulk edit and photo linking is how I can scan down the photos and variations inventory to double-check that all have linked photos. The variations that still need a photo link have 100% transparency and stand out from those already connected (which have a degree of opacity). Very helpful! Another significant aspect of Vela is the customer support. Every time I have reached out for help in the Chat, Justin responds immediately! You can't beat that! Thank you, Justin!

Where has this app been my entire life!? I've spent hours uploading and changing product descriptions and photos across multiple Shopify and Etsy stores - this platform takes all the heavy lifting out. I can easily update products across multiple platforms in seconds (what used to take me hours). Justin is also so helpful and quick to answer any questions I had when getting started. Can't recommend this app enough and looking forward to seeing what future integration they launch. 10/10!

This is a lifesaver, specially if you have Shopify and Etsy stores. It will save you countless hours of tedious work. The interface is intuitive and very well-designed. The developers are very responsive and even their AI chatbot is super helpful. The app is also updated regularly with new features and they provide detailed tutorial videos to learn them Just sign up, you'll be glad you did.

If you’ve been dreading updating your shop because of the time it takes to manually open, change, save and close a ton of listings, then this app is for you!! It’s been a huge time saver for both my Etsy shops and also my Shopify store. Even if all it did was bulk editing, it would have been worth it. The fact that it can also sync listings between my stores is epic! Love it. Totally recommend it.

If there were more stars I would be leaving them . Where to even begin ! This app is a life saver , a game changer but what is even better then this app is the amazing customer service that was given by one of the creators who offered to get on a zoom call and walk me through my issue and found the easiest way to explain it to me . Thank you thank you thank you again

I love this app, it saves me SO MUCH time. I've always had a good experience with support if/when needed, too, which is very important. Like many others I've used this app from (nearly?) the beginning, and nobody like price increases, but as a business owner I understand it is necessary. Plus, this is one of the most valuable apps I use, and I very much appreciate the discount and sliding scale pricing. I look forward to future updates and functions to be added!

I've been selling on Etsy for 5 years and just started a shop on Shopify. It wouldn't have been possible without Vela. I was able to copy photos, videos and all the descriptions of over 500 items from Etsy to Shopify. This app is a must for me now for cross channel copying and bulk editing between my 2 shops. Also Vela is one of very few integrations certified by Etsy, so that is one of the reason I used Vela. Thanks for creating this great app!

This app has been wonderful for me! The customer support is top-notch.

Stellar! We have been users of Vela for many years and the platform continues to amaze us. It completely changed the way we roll out new products and allows us to work with efficiency, accuracy and confidence. It is the best business tool we have in our pockets. Highly recommend and if there is a 1 star, 2 star ect., review likely ignore it. This tool is suited for strategic planners and product managers, but also for the single user or startup side hustle who want to make their life 100x easier. Vela quickly develops updates, improvements and so on. The help team is responsive and actually wants to know your experience to aid in their own product development. They listen to you. Don't be afraid to ask questions. They will help you!

Thought this was a great tool at first. Used it for my Etsy shop and Shopify store, but the price change aspect of it deserves 0 stars. Despite ensuring I selected every single product in my stores, it failed to change the prices across every single product, leaving me with some products increased and others not. The most frustrating part was having no way of knowing which items it had missed - this resulted in me making losses on some orders as the prices were now not high enough to cope with the Black Friday offers I gave out (thinking I had increased all of my prices!!). When I reached out to Vela customer services they were useless and didn't even bother to reply to my latest email, so I simply deleted the app and now pricing across thousands of products is a complete mess... Vela - if your system can't cope with the volume of products a store like mine has, you need to make this clear. My pricing is now a shambles and I have to manually amend pricing as and when I spot it.

Hands down one of my best business tool. I use Vela for Etsy and Shopify and it's the one tool that saves me so much time. Vela support is excellent and have always solved my problem quickly. I highly recommend any business owner to try out Vela!

So far I'm beyond happy with this App. I've been doing some overhauls with my shops and the work was daunting. Vela is making this overhaul SO MUCH easier and faster. I'm still getting the hang of it, but just the little I've done with it has been incredible.

They used to be free. Then they started charging $10/month which was worth it (even with a Shopify store and Etsy - so I had to pay double). Now they are raising their prices again. I'd have to pay $45+ a month to use this app. 100% NOT worth it.

This app has changed our whole business. What once was a tedious and grueling task of changing over 1200 SKU across several platforms, Vela has made it simple and easy to manage. I have reached out a few times over the past year and the developers are responsive and easy to work with. Much appreciative!! This is by far my most favorite app and integration tool. EVER...

With a company managing an online presence across multiple platforms, I've been on the lookout for a tool that can simplify the daunting task of listing management. That's when I discovered GetVela – a game-changer for my business. Since incorporating GetVela into my workflow, the ability to bulk edit my Etsy listings has been nothing short of revolutionary. The efficiency it has introduced to my operations has not only saved me an invaluable amount of time but also significantly streamlined my business processes. The interface is user-friendly and has been thoughtfully designed with the user’s needs in mind, making bulk editing seem almost effortless. Encouraged by its robust capabilities on Etsy, I decided to take a leap and connect my Shopify store as well. GetVela has seamlessly bridged the gap between the two platforms, and the feature that allows copying listings from one to the other is, quite frankly, fantastic. This integration has created a cohesive ecosystem for my online stores, allowing for a consistent and uniform presence across different marketplaces. Moreover, the support provided by GetVela has been exemplary. Justin, the creator of GetVela, deserves a special mention for his outstanding dedication. His commitment to user satisfaction and his hands-on approach is evident. Every time I’ve reached out with a query, I’ve received a response within minutes – a rarity in customer service today. The peace of mind that comes with knowing that such responsive support is just a message away cannot be overstated. This level of customer care is what transforms a good product into a great one. In conclusion, I wholeheartedly recommend GetVela to anyone who is looking to take their online business to the next level. Whether you're just starting out or you're an established merchant, GetVela is equipped to revolutionise the way you manage your online listings. It’s not just a tool; it’s the partner you didn’t know your business needed.

BEWARE!!! I have been using this app for a long time now with several different shops on both Shopify and Etsy! STOP --> Before you use this app, the company just rolled out a "major update" on November 1st and their update tanked all the limited features that did work before and created major problems in functionality #1 it will act like and show that you are creating new "unpublished" items, they if you go to publish them to your Shopify draft listings (not even active), it will delete the listing(s) you created. That means if you were creating a group of listings from their "create new" button, it will look like they are being created and show that an item was being created and then when you go to publish it will delete all the items from your shop, entirely! You cannot publish from create new to either publish or draft and it will delete all your item(s) not recoverable. This means if you did 10 items, added photos, video, description, etc. This update will delete all your work if you try to publish the item. #2 The new AI features do not work and will permanently delete other information within an item listing. #3 There was no improvement to the photo editing tools despite what they claim and the background removal tool no longer works for many items. #4 You cannot use many of the "new" features they added in bulk editing. You will still have to go in and manually update the items one by one even when you have selected a group of items to edit in "bulk" #4 The shop "refresh" shop button will delete or unpublish items already published in your shop. #5 The "refresh" shop button eats up your daily allowed item creation, publishing, or editing, even if you don't add, change, or do anything to any item. They require you to refresh (sync) your shop frequently to use their app and they show a timer of when you last refreshed it. It does not automatically sync with the current inventory in your shop unless you hit the refresh button. #6 They will lock down your shop when you reach a number count. For example, if you have 100 items in your shop and you hit the refresh button 10 times throughout the day, you cannot list a single new item that day as you will have hit your "1000" item a day creation/listing/update they've now imposed and didn't exist before Nov 1st! Refreshing your shop isn't creating a new listing. #7 They are offering a promotional discount right now with their update for one month free, in their emails to existing customers they said they would give one month free for those already paying for their premium upgraded subscription. Upon contacting their customer service they are refusing to honor that advertisement sent in their emails. #8 They are using the free month of premium features to auto-enroll non-upgraded linked shops into upgraded paying premium subscription services with autopay without authorization into a subscription and you have to contact them to request to be unsubscribed and have those shop(s) removed from premium subscriptions to not get charge first of December which also means you do not get the free month of premium as they are advertising. Bottomline: Proceed with caution, the limited usable features it offers can be found from other apps.

Best tool there is for a small business selling on several platforms. It’s well worth the subscription fee as the time you save is huge. So excited to see this develop further! The customer service is next level with fast responses. Thank you so much

Une des meilleures applications pour mettre pleins de produits en même temps, les éditer, changer les descriptions. C'est super simple à comprendre, j'adore ! Je l'utilise pour synchroniser d'Etsy à Shopify également. L'assistance est vraiment top aussi.

WOW this app brilliant, just works and has saved me valuable time. Having had this app only a short time, I have used it for bulk editing on both my Shopify sites. I have used it for the following; Bulk editing my prices to add on 20% vat Copied a compleat collection of 110 products with variations, edited the descriptions and moved them to a new collection. Bulk removed photos from collections. Added a new products with variants to two collections. As for using the app there is a lot of very helpful tutorial videos.

The app worked fine for what we were using it for. As we learned more and wanted to streamline our processes, we found a quicker and more efficient way to do so. When contacting support on the best way to remove the profiles we had attached to products, we were told to create a blank profile and it would override all the other profiles. We were not told this would 0 out all the inventory, change all the prices to 0, and remove all the SKUs and UPCS input for every product. Now, we have to spend days catching up and correcting all the issues to our whole online store.

On my 3rd month of using Vela now and I can't imagine being without it now. If you want to update existing products or upload new ones, this will save you endless hours and completely streamline the process for you. Their in app support is always on hand to help with technical questions and their archive of how-to videos is comprehensive and invaluable. For reference, I am the marketing director for a high volume, high value Shopify store. I have used and tested many Shopify apps over the years and this one is a unicorn. For $10 a month, we are saving 10s if not hundreds of hours a week.

In a marketplace flooded with low quality apps from developers rushing out products and features without understanding customer use cases, Vela is such a well designed and executed tool for listing creation and management it's hard not to be impressed. Everything I've tested so far works flawlessly (barring user error), and I've been using the original etsy-only Vela for a long time and never had an issue. This is also one of the few apps that gets actively promoted inside the Etsy control panel for store owners, and they don't add tools lightly. I've obviously got a long list of feature requests, but what I've used so far does the job really well.

The Ultimate Shopify App – A True Gem! For the past 9 months, I've relied on the Vela app to power not just one, but multiple sites of mine. And oh boy, it's been an absolute gem! When I first started, Vela was already miles ahead with its advanced product editing and bulk updating capabilities – no other app came close at such an affordable price. Believe me, I've tried them all, and Vela is the clear winner! But what truly blew me away is their unparalleled customer support. The team at Vela is a dream to work with! No automated responses or endless back-and-forth, just genuine, attentive support. They truly understand your needs and provide precise solutions without any hassle. It's like having a personal support team by your side! I must give a huge shoutout to Justin from Vela, who has consistently gone above and beyond to assist me. The app itself is a masterpiece, constantly updated with new, impressive features thanks to the hard work of the Vela team. All said and done, choosing Vela has been the best decision I've made for my business. If you're looking for an app that's a cut above the rest, offering both top-notch functionality and incredible support, Vela is the one!

Very helpful app to organize your work and save a lot of time. Very well-thought tools and processes, that make publishing and editing listings so simple and easy. totally recommended. Thank you very much!

I love this ap. Been using it since the free version. Happy to pay for it now becasue it saves me SO MUCH TIME. I am not the type of person who can list via .csv files, I need the visuals, and Velas layout makes my listing process streamlined.

I had a great customer support from Justin and also Vela it’s a really good time saver! Very helpful App!

Great service and app! Never had been better. Respond within minutes and are very cooperative, app works well and bulk editing is a hundred times better

A MUST HAVE FOR ANY SELLERS ON SHOPIFY AND OR ETSY!!! This wonderful app is already an essential part of my shops and makes the listing process so much more fluent and organized. My time is very limited to create and work on listings, and having the ability to utilize the tools provided with this app is a huge asset to me growing and expanding my business. A HUGE THANK YOU to the creators for their amazing customer service, even providing me with assistance to an issue that was due to my own error on a holiday! With a quick message sent, a reply was given immediately with the issue resolved before I even knew what the problem was. I am extremely impressed and am so glad I have an app that is allowing me to gain confidence in my shops!!! THANK YOU!!!

This is an AMAZING APP. It truly does what it says.... allows you to bulk edit your ETSY store and your SHOPIFY store and copy listings between both. I can not imagine the hours it would have taken me to do this manually. It is the reason technology exists and there is just no reason not to use this to save time and stress. It is affordable and easy to use and the support is incredible. They are VERY responsive and the program is logical and not hard to use. Do your self a huge favor and get this app. Seriously !!

When I say that Vela's new features nearly made me cry tears of joy, it is NOT an exaggeration. Being a one woman show, I have literally hundreds of items that just never get listed, or take a year or more to list. When I would sit down previously and list my item in Etsy and then in Shopify it would take me an hour plus for each item, so I would rarely take the time out to do so as I needed to be in the studio making jewerly instead. With Vela Create and Vela Profiles it takes me MINUTES to list something new. I can pop up a few listings easily on my laptop while I watch tv with the family instead of taking a whole day out to try to get new items up or just never listing them and losing the chance at revenue. I've used vela on and off for years and it's always been handy, but Create and Profiles are an absolute game changer. Another huge plus is Vela serving as a workaround to Etsy not allowing roles or assistants to access our shop if they are not at your IP address. I recently hired a virtual assistant in another country and she can log into Vela to help with my Etsy without the risk of Etsy shutting me down. Vela is an absolutely necessary tool for your toolbox if you want to streamline your business and spend your time where it counts.

bait and switch! first this app was free. then after a couple years they started charging. now they have changed the version I have been paying for....it now requires I switch and upgrade from my paid account...to a Pro version 2x the price. if we were with you through the developing stage and suffered some of your major hiccups ( I remember one bug that wiped all my pricing out). then you should be loyal to us long time clients. BAITING NEW CLIENTS WITH A 5$ account, that I guess isn't even offered anymore(?) only to later make them upgrade to the $10 app, not cool. as if holding back our access to an account we PAY for will be less noticeable or less outrageous if you raise our pricing in incremental steps. nope. im done

This product is really great for anyone with a large inventory. It takes a few minutes to get used to it, but the value add and productivity is incredible. It is easy to navigate and can bulk edit almost everything. Great job team!

I use Vela for Etsy and Shopify and it makes me life soooooo easy. Thank you. Today I had an issue with my Shopify not refreshing. I reached out on the chat and they had refreshed my shop before responding to me a minute or two after I reached out. I very appreciate the quick service a lot. Thank you!

I'm new to Shopify and Etsy so having Vela to help me in connecting both shops has been a huge help! The ease of use, well-thought-out functionality, easy to follow instructional videos for all areas of use, make it a pleasure to use. Being able to set up variation profiles, tag profiles and other things you can't do in Etsy and Shopify is terrific! You get to try it out with full functionality for a full week before committing to the very reasonable monthly fee and the best part is whenever I've had a question I send a message to support and within minutes I've gotten a response. Even on Christmas Day when I stated in my message that I certainly did not expect to hear from anyone, Justin wrote back with help as he was heading to his Christmas dinner! Now that's what I call awesome customer support!! I wish there were more than 5 stars so I could give them to Vela!

I've been using Vela for awhile now and I would highly recommend it to anyone who sells on multiple e-commerce platforms. It's a great bulk product management software that allows me to manage my Etsy and Shopify products easily. I love the bulk product editing feature, variation profiles and Etsy product importer feature the most. This is a must have app for Etsy shop owners who are wanting to move their products to Shopify without a huge headache. I had a question late in the evening and clicked on their chat support button and was instantly connected with a live person. Not only did they answer, they sent me a link to log in remotely so they could show me how to do the task I was needing to do. Amazing customer service! I am so thankful for Justin taking the time to show me all the great new features Vela has to offer. They regularly update their software which anyone who sells on Etsy realizes this is important because changing products on Etsy is time consuming. These changes can be made quickly through Vela. Honestly, as long term user who has high expectations, Vela regularly exceeds them. The monthly subscription is well worth it, as it literally saves me hours of work by not having to go through and update and add my products manually. Very pleased with this product.

When we did our shopify inventory, over 700 Etsy listings were removed that we paid to activate etc. When I reached out for support, he questioned me about them even existing. Very Very rude customer "support" - do not use them. Edited to add in response: As stated in my review about your company, it was the way you treated me. If I could upload photos of the way you've spoken to me, accused me of making up our listing, bragged about your subscribers etc, I would. The bottom line is you treat people terribly Justin. You are very rude, short, cocky and talk down to people. I reached out for help and instead I received insults, accusations and smart aleck responses. That is my complaint with your company.