DOG & CO.
United States
Reviews (3)
It sucks and does not work. We are trying to build a stupid workflow for a function that shopify used to offer natively, but in all of the inane *updates* has disappeared (SORT A COLLECTION BY INVENTORY. WHY IS THIS SO HARD NOW)
REALLY NEEDS TO BE ABLE TO CREATE A PURCHASE ORDER... It's strange, because even the language says create a purchase order - but it doesn't have that ability. Also, formatting does not transfer over from Faire to Shopify, at least for our theme - so requires extra work to re-format once created. It saves time and is much better than the original - but still could use some work to really be fully automated.
Tidio sucks. They send constant emails saying that your "services have stopped working" in order to get you to upgrade. We fell for it, upgraded, and ended up paying $77/month only to receive additional messages that other services stopped working. They imply that your chat has stopped, but they're just secondary services - but we ended up cancelling because of the pushy, misleading messages. A sleazy way to do business. 0/10 WOULD NOT RECOMMEND. UPDATE : We reached out previously about why we were getting the scare-tactic "services stopped working" emails and were not told then that we could optimize our "subscription so you can focus solely on chat." Nope. We just kept receiving them. This is too little, too late. Your scare-tactic upselling is is the reason that we cancelled and NO WAY are we going back, this is much too little much too late. Beware of this from the start if you use this app.
Developer reply ·
I’m sorry to hear that. We can assist you in optimizing your subscription so you can focus solely on chat. The reason you were receiving these messages is that, for example, your flows were triggering for every visitor, which quickly consumed your quota. By fine-tuning these flows or disabling them for your store, this issue can be resolved. Someone from our team is already reaching out to help you. Olek - Tidio