MILSPIN
United States
Reviews (3)
This app does extend product options capabilities and once you configure it gives you a nice user experience. Just a few flaws listed below. Sku's are not of a concern for the app. If you customize a product then add new variants in shopify. It gets buggy. The interface is for searching and finding products is not amazing.
Developer reply ·
Hi Trey, I just emailed you to look into your issues and I am waiting to hear back from you. Here is a little more information about your issues: We use Shopify's built-in search API. You shouldn't have any issues searching and finding products. Alternatively, you can search for the product inside of Shopify and edit it in our app from there. Here are some more detailed instructions. https://www.relentlessapps.com/kb/alternative-way-to-find-products/ I am not sure what you mean by " If you customize a product then add new variants in Shopify". If you can email me back we would be happy to look into this. Sorry, our app doesn't have the ability to add SKU's to our virtual option. This is on our roadmap for future updates but it might be a while until we are able to get to this. If this is something important for you, I suggest going with an app that already has this functionality built-in. Jon Relentless Apps
Amazing customer support! Only a small percentage of my total store orders require sending proofs. I used the customer support chat box to message support about only paying for a plan based on how many proofs I send out - not how many total orders my store gets. Within seconds Nick (customer support rep) began working on creating filters to only send certain orders into the dashboard, and changing my plan so that it only counts these specific orders (not my total store orders). 10/10 would recommend if you are doing any type of custom orders & designs for your customers. Did I mention it is VERY EASY to use and is a much better user experience for your customers?? It also brings customers to your site to review their mock-ups. Stop emailing customers your proofs and manage the process through this app.
This app helped me make a form efficiently and easily. A little inflexible with organizing the back-end; the folders will force a progress bar that gets a little weird with conditional statements. A little more of a tutorial or explanation for things would be great; things like the dynamic email or what tags I cannot use to edit email source code. Lastly, there was an issue with attachment casing. If it was .JPG instead of .jpg it would not allow upload. I am not sure if this is still an issue. Besides all those tweaks the app functions really well and makes the form making process a breeze; I am just being rather knit picky. Appreciate the globo team
Developer reply ·
Hello, Thank you so much for your feedback. our team will update for the jpg issue. Regarding email, you can edit the source code. please read this instruction: https://globosoftware.net/kb/how-to-send-an-email-notification-to-customers/ Thank you again!
