Kirik Motorsports
United States
Reviews (3)
Used to love this company but since they switched to OnTrac shipping I have been having nightmares getting my stuff to my customers. Their customer service does not know how to read tracking information that clearly shows packages that has not been picked up from their dock for close to a week. Literally no tracking information and the carrier shows they do not have the package. Then they expect my customers to wait two (2) weeks before they even attempt to remedy the situation. This is a very very small portion of my business but is currently the biggest thorn in my side due to lack of accountability.
Developer reply ·
We’re very sorry to hear about your experience 🙏 We’ve located your account, and our team is currently checking your order status. We’ll be in touch with you soon with more details. Thank you for bringing this to our attention. We will make sure this is resolved for you 💙
So far so good. The customer service has been good so far.
