The Gifted Panda
United Kingdom
Reviews (2)
Loving the app, looks very smart, easy to use, and the support team were brilliant and quick to respond. As soon as it goes live on www.thegiftedpanda.co.uk I will get customer feedback and update this review. So far though, I am impressed. Once I drive more traffic to my website, I am certain I will upgrade to the tabs section, as annoyingly, there is only 1 menu that I need as that currently. Once my business and product list grows, I will absolutely be upgrading.
Developer reply ·
Thank you very much for your review! It's great to hear that you enjoy using both our Smart Menu and services. We're looking forward to bringing even more benefits to you and your store. All the best!
Installed on thegiftedpanda.co.uk when the app was free and only used a couple of times, some bits didn't work due to custom coding, however, it largely did work and only had to do minimal work. So I would have given it 4 stars..............until it changed to a subscription service. Not paying that kind of money for something I will use a couple of times a year. More cost effective for me to do the work manually for half a day.
Developer reply ·
Hello The Gifted Panda, Thank you for sharing your review; it's valuable to us to see where our customers are dissatisfied with the app to see how it can be improved. Great to hear the app was helpful with your past updates; as you have experienced, the app saves time by obtaining the most recent version of the theme, carrying over your past settings, and helping with carrying over past code customizations; it sounds like some customizations were flagged as needing special attention, which the app does if automatically re-applying the customization to the updated code template would cause conflicts. While the app is free to use for the first year following a theme purchase (from Out of the Sandbox or Pixel Union), a subscription is required to continue to use the app as an updating tool following that year. While some merchants, like yourself, only update a couple of times a year, theme updates actually occur regularly throughout the year - to keep running the latest and greatest versions (including new features like Shopify's new Product Media capabilities, or upcoming Cross Border features) other merchants update whenever a new version is available. For merchants updating their theme upwards of 10-15 times per year, using the automated process of the Theme Updater App provides a significant time-saving benefit. If you find yourself doing manual updates regularly to grab the newest theme features and fixes, the app may be the better cost-effective choice to save you some time! Thanks again for your input, and best of luck with your online store! -Out of the Sandbox
