Silken Twine
Australia
Reviews (3)
I would NOT recommend this app. I have been forced to swap from the old order printer (legacy) to this new rubbish Shopify Order Printer. They gave instructions on how to migrate your old template over but I'm not familiar with coding so I can't do it. My invoice is missing things like gst, the shipping address, the discount amount, notes and other things. Very unhappy!!!!!
Developer reply ·
Hey there, thanks for the review and providing your feedback. I have noted this feedback with our developers of the application. With that being said, we do have a Help Document that goes into depth about making changes or customizing the templates using the application: https://shopify.link/MQad. Additionally, you can reach out to our Shopify Community forums for assistance from various Partners or Merchants: https://shopify.link/l3br. -Ollie, Shopify Support
I'm disappointed that I can't change the initial message, I run my shop on my own and my customers know this so using the word "we" sounds dodgey. It's a bit slow as well and and offline message option would be good. Sorry but can't use it the way it is, will do more damage than good. Hopefully Shopify takes on board everyones comments here and makes some changes.
Developer reply ·
Hi Silken Twine, Thanks so much for your feedback, and rest assured that the team is paying close attention to these feature requests and frustrations about the current limitations. We will be working on allowing customization of the greeting message and on providing an offline message option. Thanks for your patience in the meantime! Best, Ellen
Beautiful!! Thank you so much, I was amazed at how the invoice I chose had everything I wanted and all in the right places too. The only thing I had to edit was taking off the twitter icon. Definitely recommend this one.
