Didi Cakes
United Kingdom
Reviews (3)
This is a really good app, we use it to gather extra data on selected groups of products, add optional extras and offer a 'build your own box' for cupcakes. Its highly customisable and the range of options is great. Support is excellent too, we've had a few glitches when we update our website theme version and the support team respond really quickly and always figure out a fix. We've also asked them to help us get some of the options to appear in customer confirmation emails and they've done this too. All round good app for allowing product and cart custom options. Backed up by very good support and response times. Highly recommend.
Developer reply ·
Thank you so much for taking the time to share your experience with Easify Box Builder! It means a lot to us that you’re using the app to improve your customers’ journey, and we’re glad our team could help fix the bug for you. We also truly appreciate your honest feedback about the screen space and mobile experience — it shows you care about giving your customers the best possible shopping flow, and that’s exactly what we want to help you achieve. We’d love for you to try our new Visual Editor, which we built to make the mobile experience smoother and more flexible. It allows you to design the mobile layout separately from desktop, so you can adjust or hide sections that don’t work well on smaller screens. Many merchants have told us this change alone made their store feel more natural and welcoming on mobile — and since most of your traffic comes from there, we believe it could really make a difference for you too. Please give it a try and let us know how it feels for your store. We’re always here to help with setup or any adjustments you’d like to make. And if the update makes things easier for your customers, we’d be deeply grateful if you’d consider updating your rating to 5 stars, your support motivates us to keep improving every day. Best regards, Easify Team.
Great and responsive support, flexible and easy to use app. This app has allowed us to automate product options and data capture across a wide range of applications on our store. It's replaced and consolidated the work of other apps we were using simplifying back office too.
Developer reply ·
Thank you so much for your thoughtful review and for choosing Easify Product Options for your store! We're truly glad to hear that the app has helped simplify your setup and improve the way you manage custom product options. Making things flexible, easy to use, and more efficient is exactly what we aim for, so it's incredibly rewarding to know that the app is delivering on that for you. We also really appreciate your kind words about our support team. We always want to be here when you need us, and your feedback encourages us to keep doing our best. Thanks again for your support, it means a lot to us. If you ever have suggestions or need further assistance, we're just a message away! Best regards, Easify Team.
This app works well and has reduced our backoffice workload significantly and reduced order errors. It's pretty easy to use and set up, the support service is very responsive and have fixed any issues I've come across They keep adding more features that keeps this app well ahead of the competition. We've changed our theme and again the app team were super responsive, changing the app colours to match our new theme really quickly
