Kaazwa
India
Reviews (2)
We opened a new account with Shiprocket. And arranged pickup for our first shipment. It has been 5 days and no one came for pickup. We have escalated this multiple times and we get all assurances of pickup from the support but absolutely nothing happened. Everyday we are told that pickup will be done today but the pickup is still pending. If this is the experience in our first shipment i wonder how we will continue with shiprocket. Very bad service and worst support ever. Shopify please remove this app from your app store.
Developer reply ·
Based on a conversation over the call, we request you to regenerate the shipment because as per the process we need to maintain the confidentiality of the user's database, access to the book, and create an order on shiprocket panel. - Team Shiprocket
This app works very well with the app. The best thing is the support is very helpful and resolves issues quickly.
