Altenew Partner Team
United States
Reviews (4)
I was setting a buy 7 (collection specific product) get 1 set free campaign. I initially set it up using the BXGX campaign and volume discount setup but those didn't meet the conditions I set. Susan was quick to help me and even stayed longer when I asked her to while I test it the campaign! Great job, Susan and team AOV!
Customer Support is very responsive!! and they solve issues in timely manner! Great app especially given the cost, which is 0!
Developer reply ·
Thank you for sharing your positive experience with our customer support team! We are glad to hear that our team was able to provide you with responsive support and timely issue resolution. At KaktusApp, we are committed to providing our users with top-notch support and a high-quality app. We appreciate your business and look forward to continuing to serve you in the future. Best regards, KaktusApp team
We're able to achieve free gift promotions with ease. The best part is their support team - very responsive, very proactive in providing solutions, and takes time to explain procedures clearly. Thank you and keep it up!
Developer reply ·
A good day to you, Altenew Partner Team! Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients. If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible! Best wishes! Hannah Free Gifts - Customer Support Team
