Glasshouse Fragrances Australia
Australia
Reviews (4)
Foolproof app that has increased revenue with little effort. Would recommend.
Developer reply ·
Love hearing “foolproof” and “more revenue” in the same sentence! Thanks Glasshouse Fragrances, smells like success!
Be careful when you install, Yotpo will automatically start sending orders VS taking you through a setup process where you can customise how customers will receive reviews etc... Before I knew it a day had passed and the platform had already sent 80% of my monthly quota within a day. I sell products that need more time to review vs. their 14-day default flow. Not the greatest start for those businesses that have a backlog of orders requiring reviews. When you install make sure you go straight to the left-hand navigation and find "Review Request Flow" and deactivate the 14-day post-process flow they automatically start on your behalf. To do this, navigate to the three horizontal dots, left-click and hit the 'deactivate' button. The flow will stop and then you can customise what you need to customise. I know the platform will be great yet I find it strange it just starts sending reviews without a user setup process.
Developer reply ·
We appreciate your feedback and apologize for the inconvenience. We never send automatic emails to past orders, this is a step in the onboarding flow that needs to be confirmed by the user. We are sorry to hear this didn't go as expected. If you're experiencing any other issues, please let us know — we're happy to help!
Peel has you sorted if you do not have a BI team. Game changer for me and my team. I used to download Shopify data, mine in Excel, and import into Tableau to then, create one visualization. Peel did all of this AND more within a few clicks. I can now skip through analysis and dive right into actionable strategies to increase sales and democratize data trends. Fantastic app.
Very helpful. Quick to response and solve our enquiry. Also a great platform which I recommend. Thank you.
Developer reply ·
Thank you so much for leaving us a review, Sharon! We are very glad to be able to serve the Glasshouse Fragrances team and are happy to hear that you are having such a great experience with the app and the support team. 😊 We'll continue to serve you in the future as well. Thanks for the recommendation. Sweetan | Client Services Shogun Page Builder