Electric Pedal Power
Australia
Reviews (2)
The app has been great for my business. I just wish it allowed you to cancel and recreate a package, or create two in the first place and directly in the app, as customers sometimes change their mind, have multiple pacakges or, as it’s easy to select the wrong size by mistake.
Developer reply ·
Thanks for your review and the comments. If you make a mistake or need to print a new label, you can reset the order in our app using Actions > Reset Order. Unfortunately, Australia Post doesn't allow external apps to request a label refund if you need to cancel one, so you need to contact them to do that. As for multiple parcels for a MyPost Business shipment, Australia Post doesn't have that facility. However, we do have a workaround, so if you search our online help or reach out to our support team about multiple parcels per shipment, we can assist.
I was amazed at how quick my questions were understood and responded to from Tracy. The support from this app has been great and seems to have all the answers
Developer reply ·
Thank you so much for your kind feedback and for using Easify Product Options! We’re truly happy to hear that Charles was able to understand and respond to your questions so quickly, and that you’ve had a positive experience with our support team. Providing clear, helpful, and timely support is something we take great pride in, so it’s incredibly rewarding to know that we’ve been able to meet your needs so far. Your feedback encourages our entire team to keep improving and offering the best experience we can. If you ever have more questions, ideas, or need further assistance, please don’t hesitate to reach out, we’re always here and happy to help. Best regards, Easify Team.
