FredCo International
United States
Reviews (6)
Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue. For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.
Collections pages give slower scores on google speed insights compared to standard shopify collection pages. Fast Simon team says nothing they will do but just asks us to fix issues on our side. The response by Fast Simon team isn't accurate, the sales increase isn't 60%, it's around 30%. Luckily Shopify now has very similar features in the collections and search they offer plus it's free, i'll slowly move to it.
Developer reply ·
Dear Fareed, Thank you for sharing your concerns, and we appreciate your business with theFredCo.com over the past two years. We understand the importance of website performance and its impact on your business. We want to express our gratitude for the significant role the Fast Simon platform has played, contributing to over 60% of your total revenues. Our goal is to continually enhance your store's conversion and SEO, and we take your feedback seriously. We acknowledge that certain themes and third-party scripts can affect performance. We have been proactive in offering guidance on these issues and even extended a complementary service to review the liquid in your store. However, we've encountered challenges in addressing the highlighted theme issues, partly due to the limitations in accessing the non-live theme. It's worth noting that your Google Page Speed Core Web Vitals Assessment for mobile is very close to being in the green zone. The Time To First Byte (TTFB) is the last piece that is still in the orange, and the suggested solutions we sent and wanted to review in the liquid are probably the culprit. As the Fast Simon team, we take pride in serving a diverse range of D2C brands, and we have not experienced such difficulties in cooperation with our clients before. We remain committed to finding a resolution that meets your expectations and improves your website's performance. We understand that the upcoming BFCM season is crucial for your business, and we sincerely wish you the best of luck. Our team is here to support you, and we remain open to further collaboration to address any outstanding concerns. Thank you for your understanding and continued partnership.
Using the Tiktok app has been a very bad experience. We have manually click everyday to sync the 100 products and 75% of the time, the app pops a message saying you've reached your 100/day product limit even though last time was 3 days ago. Cedcommerce doesn't help but just says it's Tiktok app issue.
Good price and has great features, sticky bar and cart. Good support. Give them a try, you'll like it. Thanks Sujji
Good features, saved us some money. The auto seo tool and image naming is very helpful. Good support, thanks Praskash
Very good support from Jared, did lots of customization to help my store. Thank you again, i appreciate it.
Developer reply ·
We're blessed to have Jared! Thanks so much for the review and five stars! :-)
