Thai Yoga Pants
Brazil
Reviews (2)
We started with the free plan and then upgraded. Overall, it works very well and can be adapted to any language. Nice app! Update: When covid struck and we lost all our revenue overnight due to inability to ship, they wouldn't let us pause subscription and preserve data (like all other apps). They said asked us not to and they promised to apply a credit instead but actually charged us at the end of the month. Thinking only of themselves.
Developer reply ·
Hello there, Thank you for your review and feedback. We do apologize for your experience, please be assured that we have full intentions to assist you through this trying period due to Co-vid 19, as we have done so for many of our other users. We noticed that the initial ticket requesting for the credit had been sidelined into a technical support ticket, and therefore the credit had been omitted. Our team has received your follow-up email regarding this matter and we've have made the arrangements to have the amount refunded back to you. We will follow up on your concerns via email to ensure that you receive all the help you need. Thank you.
We installed this on 2 of our stores. In terms of functionality it worked fine. However on store 1 we had to desactivate it as it was adversely affectig pageload time. On store 2 it was stopping the add to cart button working correctly as it is installed at the root. Shopify theme support informed us this was a known problem with this app.
